• Anticipates and solves problems at all levels of the organization. • Define and optimize standard operating procedures to correct operational inefficiencies.• Responsible for all day-to-day operations including inventory control, domestic and offshore production scheduling, consignment processing and reconciliation, and customer service

• Communicate daily with category buyers of 50+ million-dollar account regarding purchasing opportunities, as well as delivery and scheduling issues of existing orders. Daily maintenance of the customer order status report, and communication with the internal procurement teams.• Daily communication with internal and external teams to expedite issuance and fulfillment of orders, price and offer closeout opportunities to buyers, and communicate quarterly gold lock pricing.

• Anticipates and solves problems at all levels of the organization. • Define and optimize standard operating procedures to correct operational inefficiencies.• Responsible for all day-to-day operations including inventory control, domestic and offshore production scheduling, consignment processing and reconciliation, and customer service

• Performed administrative assistance for Senior Vice President Sales including product pricing and preparation of customer samples, sales proposals and presentation sheets, day to day tasks & projects and research.• Daily communication with buyers and administration of top five key multi-store accounts, including order management, production coordination, product cost analysis, and special-order pricing.• Maintained loose diamond and mounted jewelry memorandum programs, including sales analysis.• Participated in major jewelry trade shows, including booth design and setup, sales presentations, customer store manager training and sales meetings. • Coordinated new styling selection and price point merchandising, including sourcing, costing and verifying bill of materials.

• Daily customer service and account administration, including order management, production coordination, cost analysis, and special-order pricing. Oversee daily order invoicing and shipping.• Prepared monthly sales analysis reports and conducted corporate sales margin analysis by style.• Participate in major jewelry shows and sales presentations with daily interaction with buyers.• Maintain all product software databases, style component data, and web site database file management.• ERP Software Implementation and coordinate all software modifications. • Manage internal & external CAD & Design staff. Coordinate all CAD functions pertaining to new styling. Maintain all model and mold inventories.• Verify Bill of Materials and costing on all new styles and maintain BOM databases.• Process new account credit applications and oversee all government regulatory compliance requirements.