Holly L. Email & Phone Number

United Kingdom

London, London, Gb

Leatherhead, Surrey, Gb

A true HR generalist role where I lead the day to day HR operations for 3 lines of business within the OUTCO group. This consisted of all stages of the employee lifecycle for approximately 350 employees. Initially a standalone HR Manager but soon became part of a HR team as the business evolved and transformed through acquisitions. Coordinated and created all employee paperwork throughout the employee lifecycle (right to work checks, offers, contracts, probation, contract changes and exit interviews etc). Managed the HR mailbox and was the first point of contact for HR internally and externally. Responsible for the management and delivery of key strategic HR projects, that were forming the core elements for transforming HR throughout the group; and helping to create the People strategy. Specifically the implementation of the groups HRIS and a separate benefits platform. Designed and delivered new processes and ways of working throughout the business, specifically when onboarding new employees and ensuring the group remained compliant with UK legislation.Built and sustained relationships with senior stakeholders whilst providing an advisory service to managers. Often required educating and informing managers to ensure the business remains compliant and correct policies and procedures are followed when managing people matters (TUPE, Maternity, Paternity, Disciplinary & Grievance). Ensured all employee records and systems were up to date and accurate whilst supporting Payroll with the processing of all monthly PAYE changes. Involved in a project where I was responsible for rewriting all HR policies and procedures, ensuring they were up to date and reflect the most recent changes in legislation whilst remaining creative, engaging; accessible to all employees and were inline with the People strategy and vision.

Paris, Ile-De-France, Fr

Responsible for delivering a HR generalist service to over 100 stakeholders within the business, enabling PRUK to deliver best practice in all areas of employment and meet business goals. With a specific emphasis on recruitment, employee relations and performance management. • Co-ordinate and facilitate recruitment activities which includes liaising with agencies, internal recruitment and running assessment centres all over the UK. • Solely responsible for the recruitment of all early professional employees. Including Apprenticeships, Internships and Graduate entry level. • Carry out organisational inductions to new starters.• Primary HR contact for HRIS system (e.g. workday) and system management. • Experience using other HRIS and performance management systems (Oracle, smart performance)• Responsible for the maintenance of policies and procedures, ensuring they reflect changes in legislation and the employee handbook is kept up to date.• Consistently provide a professional and supportive service to managers and employees on employee relations including capability management, grievance and disciplinary. As well as getting involved in any ad hoc projects and task that need completing

Armonk, New York, Ny, Us

Worked on a Digital Change project implementing a cloud application (Microsoft Dynamics 365) for an automotive client across 13 of their European markets in order to enhance and improve their lead management capabilities. Part of the change readiness and management team my main responsibilities include: • Lead the translation of the system and training materials for the Phase 1 Microsoft Dynamics 365 implementation. This involved working with the client and the offshore translation team to ensure the files were being translated correctly and on time. • Be responsible for managing and maintaining communication streams between IBM, the client and their individual markets.• Facilitating weekly meetings/update calls with individual markets. Whilst also dealing with day to day queries individual markets had.• Ensure the markets are completing essential go live activities on time in order to ensure they are ready to launch the application on their specific go live date.• Involved in building and maintaining intuitive training materials that are user friendly and in line with the clients needs.• Building and maintaining readiness checklists in order to monitor and track progress on Excel• Document all essential activities that are required for a successful go live

Portsmouth, Hampshire, Gb

• Supported second year students in their search for a sandwich year placement. This involved everything from helping them define what opportunities they were seeking, searching and finding relevant vacancies and supporting them throughout the application process. • Facilitated mock assessment centres and interview processes. Including CV, cover letter and application workshops. • Heavily reliant upon knowledge sharing and capturing the tacit knowledge from working in Graduate recruitment during my placement year at IBM.

Armonk, New York, Ny, Us

Integral member of IBMs UK Graduate Recruitment team Main Responsibilities:• Solely managed the end-to-end process, from when candidates applied up until job offer. Ensuring the candidate had the best possible experience throughout. Gained experience using a recruitment system to manage and organise applications.• Managed the Graduate and business queries via the IBM UK Graduate Task ID.• Accountable for the logistical planning and facilitation of all Graduate assessment centres in the UK. Introduced new innovative ways of working and improved the logistics of assessment centres. • Managed relationships between various stakeholders e.g. HR and clients, assessors and helpers.• Constantly had to problem solve and use initiative as candidates didn’t show up daily for interviews or assessment days. • Got involved in various projects and IBM extra curricular activities, e.g. Student Attraction, Giveback, Employee Engagement initiatives and taking on additional roles and responsibilities. • Responsible for submitting candidate expenses and performed various other admin tasks.

Portsmouth, Hampshire, Gb

• Organising events such as christmas dinner, bowling nights, social events and Freshers' Fayre• Help plan committee meetings• Listen to peoples thoughts and opinions and act accordingly to deliver and meet expectations• Provide opportunities for others to get involved.• Developed relationships with other businesses academic societies • Help managed social media accounts • Extensive levels of networking to peers, academics and professionals

Working alongside the University of Portsmouth to provide the students within social events throughout the year. Responsible for promoting and selling events to students in and around Portsmouth through various way of communication. • Social role, always in contact with students through various methods of communication e.g. Social media sites, flyering, working on student nights in clubs. • Requires a great understanding and level of time management as I am continually working around my timetable and extracurricular activities.• Sales experience, pitching events to students• Understanding what it takes to be a good promoter and how to promote effectively avoiding cost and time consuming events.

Welwyn Garden City, Hertfordshire, Gb

Multi-skilled sales assistant working to meet the needs of consumers in several departments including checkouts, dairy and personal shopping.• Excellent knowledge and delivery of customer service, allowing me to communicate effectively • Teamwork skills, part of a departmental team and the overall store team• Flexible and adaptable. Flexible working hours, availability to do over time when requested. • Problem solving when acquired, sometimes required a level of adequate negotiation.

Education record

Bachelor’S Degree, Business With Human Resource Management