Lead staff in following food safety procedures and giving customers quality food and excellent customer service at all timesSupervised up to 20 employees per shift.Handle all store orders, weekly inventory, and weekly paperworkConduct monthly P&L reviewsConduct employee interviews and training sessions for new employees.Assisted in boosting customer loyalty by 30% by encouraging all employees to have a "guest first" attitudeMaintained labor at 18-20% and food cost at 23-28% weekly.Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met.Build sales forecasts and schedules to reflected desired productivity targets.

• Supervised Sbarro employees, ensuring we provided quality service and tasty food for a variety of customers • Encouraged staff to abide by restaurant health codes and safety procedures;• Delivered money deposits to the bank daily, balanced cash at the end of the night, put all sales numbers into comparison spreadsheet, and ordered food and supplies weekly.

• Supervised Sonic employees, ensuring we provide quality service and tasty food for a variety of customers; Managed up to 20 people for each shift.• Encouraged staff to abide by restaurant health codes and safety procedures; Passed health inspection with a score of 95 out of 100 and earned secret shopper scores of 90-100%.• Collaborated with car hops to ensure that food orders were carried out in a quick, efficient fashion; Monitored registers of car hops by organizing cash flow, verifying all coupons, and checking all voids.• Delivered money deposits to the bank three times daily, balanced cash at the end of the night, put all sales numbers into comparison spreadsheet, and ordered food and supplies three times weekly.

• Lead Wendy’s staff in following food safety procedures and gave customers quality food and excellent customer service at all times; Supervised up to 15 employees per shift.• Handled all store orders, weekly inventory, and weekend paperwork; also managed monthly P&L reviews for the restaurant and conducted interviews and training sessions for new employees.• Assisted in boosting customer loyalty by 30% by encouraging all employees to have a “guest first” attitude; Maintained labor at 18-20% and food cost at 23-28% weekly. • Reorganized storage area into a cleaner, more accessible area; Constantly scored 90% or better on all quarterly Wendy’s inspections and scored 95% or better on all health inspections.

• Ensured the restaurant’s 10 employees (4 employees per shift) consistently followed food preparation and safety procedures; Provided first-rate customer service to every customer.• Executed all hiring and firing procedures; managed inventory, paperwork, and cash controls; and set up par levels to guarantee a precise ordering procedure for food and supplies. • Contributed actively in a promotional campaign with local stores; Used strong communication and persuasion techniques to increase sales by 25%. • Received constant scores of 90% or better on all health inspections and 90% or better on monthly Subway inspections of paperwork, food audits, and restaurant operations.

• Checked guests in and out of the hotel, assisted guests in making reservations, managed hotel finances, and initiated official procedures for human resources.• Conducted night audits of hotel, restaurants, and bar; Counted cash and organized deposits on a daily basis; Managed accounts payable and accounts receivable. • Handled payroll responsibilities; Assisted in preparing yearly budget for hotel and designed several financial spreadsheets to keep track of expenses and payroll dollars.• Completed all paperwork for employment and termination of employees and preserved accurate employment records for all employees.