Carmen Elam Email and Phone Number
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Carmen Elam personal email
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Prior to becoming a Realtor® in 2016, I served 4 years in the United States Air Force as a Lab Technician, completed degrees in Medical Laboratory Technology and Business Management and spent most of my professional career as a Laboratory Professional, Account Manager and Information Technology Program Manager for the largest medical laboratory company in the country.I am known for outstanding client service, 24/7 availability, top-notch marketing techniques and personal touches which allow me to always keep my client’s best interest at heart. Not only is it my duty to represent my clients to the best of my ability, but also to educate them throughout the entire process so they can make the best decisions possible.I’ve been a Colorado resident since 2012, an enthusiastic member of the community. I enjoy hiking, golf, kayaking and showing my clients the best of what Colorado has to offer.Whether buying for the first time, looking for a dream home or selling your property, I am here to help you with all your Denver Metro and Front Range Foothills real estate needs.
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Broker AssociateColdwell Banker Realty Dec 2016 - PresentEvergreen, Colorado
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Senior Program Manager - It Cancer & Clinical Franchise Program OfficeQuest Diagnostics May 2014 - Oct 2016Greater Denver AreaManage programs and projects required for Clinical Franchise initiatives for IT project execution.Responsible for providing comprehensive execution management oversight of large matrix teams and business partners for programs within one or more organizational portfolios.Align with senior business and IT functional leaders to drive planning and execution of large-scale, complex initiatives. -
Senior Project Manager - Enhanced Quality ControlQuest Diagnostics Jul 2012 - May 2014Greater Denver AreaUsed domain knowledge, communications, and presentation skills to build strong collaborative ties between end-users (business partners) and technical staff. Identified opportunities to provide enhanced quality to business practices from feedback and analysis. Identified and balanced external (Business Partners) and internal (Sales/Marketing, PMO, Development, QA, Support) stakeholder needs and expectations throughout the software development life cycle. Gathered and detailed requirements using interviews, document analysis, requirements, site visits, surveys, business process descriptions, use cases, and workflow analysis. Analyzed and translated high-level business requirements into detailed software requirements specifications; use cases, functional and non-functional specifications, user interface specifications. Integrated analysis, test plan design and system testing across laboratory information systems and related applications. Collaborated with Technical and Test leads to ensure that requirements could be met technically. Validated proposed solutions with all stakeholders.
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National Project Manager - Anatomic Pathology Operations ExcellenceQuest Diagnostics Mar 2007 - Jul 2012Dallas/Fort Worth AreaDeveloped and drove improvements in productivity, quality and product offerings through the use of technology including Pathology Laboratory Information Systems (QPS, PathQuest), Telepathology, Digital Dictation, Voice recognition, Positive ID initiatives and Image Analysis products. Led major technology and cross-functional implementation efforts regarding project scope, requirements, design, training and project close-out. Designed and developed training materials and tools for company standard Anatomic Pathology LIS and delivered training program nationally to all Quest locationsPrioritized and drove national AP and AP IT related initiatives. Managed all aspects of AP national projects and team members.
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Account ManagerQuest Diagnostics Dec 2004 - Mar 2007Dallas/Fort Worth AreaInvolved in all operations of Quest Pathology System (QPS). QPS application SME. Liaison between DSS, business customers and I.T. peers with regards to development, problem resolution, process and/or workflow and functionality. Collaborated with Senior Leadership and AP Business Partners to create innovative ways to improve workflows and processes, gain efficiencies and ensure quality. Assisted customers with navigating through the DSS organization, understanding processes and procedures and maintaining open two-way communication. Responsible for requirements gathering for functional specifications regarding implementation must haves and new development for current AP application. Partnered with AP Operations Excellence Team to ensure QPS priorities are in-line with national and strategic initiatives. Negotiated with business units to ensure requests for enhancements are beneficial for all users.
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Sr. Business Systems Analyst/Project ManagerQuest Diagnostics Mar 2002 - Dec 2004Dallas/Fort Worth AreaPerformed all Workflow Process Reviews. Analyzed issues and requirements. Provided alternative solutions and made recommendations based upon cost/benefit and operational impact criteria. Created and executed system test plans. Coordinated and executed product application training. Created QPS user documentation. Mentored other business analysts on products and processes. Scheduled and facilitated all customer discussions and team meetings. Ensured timelines and deliverables remained on schedule. Responsible for mitigation/escalation and managing projects and team members throughout the project and software development life cycle.
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Lead Medical TechnologistQuest Diagnostics Jun 1997 - Mar 2002Dallas/Fort Worth AreaSerology, Immunology, Immunohematology and HIV. Trained and Developed new-hires. Implemented automated Blood Bank capabilities. Standardized all aspects of Blood Bank to ensure quality. Supervised up to 20 technologists and laboratory aides in all areas of daily operations and filled in for vacancies due to absences and vacations. Required to be proficient in testing procedure in all departments. Administrative duties included scheduling, payroll, preparation of computer reports, analysis, quality control and employee counseling.
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Medical TechnologistQuest Diagnostics Feb 1993 - Jun 1997Dallas/Fort Worth AreaAutomated Chemistry, Immunochemistry, Special/Manual Chemistry and RIA
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Medical Laboratory TechnicianUnited States Air Force 1989 - 1993Dallas/Fort Worth AreaGeneralist in Chemistry and Hematology
Carmen Elam Skills
Carmen Elam Education Details
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Colorado Real Estate SchoolReal Estate -
Business Management -
Medical Laboratory Technology -
United States Air ForceMedical Laboratory Technology
Frequently Asked Questions about Carmen Elam
What company does Carmen Elam work for?
Carmen Elam works for Coldwell Banker Realty
What is Carmen Elam's role at the current company?
Carmen Elam's current role is Broker Associate at Coldwell Banker Realty.
What is Carmen Elam's email address?
Carmen Elam's email address is ca****@****ics.com
What is Carmen Elam's direct phone number?
Carmen Elam's direct phone number is +146923*****
What schools did Carmen Elam attend?
Carmen Elam attended Colorado Real Estate School, Letourneau University, Dallas College, United States Air Force.
What skills is Carmen Elam known for?
Carmen Elam has skills like Team Leadership, Collaboration Solutions, Business Communications, Team Building, Process Improvement, Cross Functional Team Leadership, Project Management, Healthcare, Six Sigma, Training, Software Documentation, Troubleshooting.
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Carmen Elam
Charleston-Huntington Area -
Carmen Eugenia Echavez Elam
Colombia -
Carmen Elam
United States
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