September 2011 – January 2013• Coordination and management of the Front of the House staff team and services• Coordination and management of the commercial department, which is responsible for the commercial exploitation of Top Brass Securities, either for private or corporate functions, shows, etc.• Coordination and management of the contracts and activities of the outsourcing companies responsible for the catering• Coordination and management of the Maintenance team, responsible for the building’s maintenance.• High energy, positive team player with an excellent work ethic, flexible and dependable.• Reputation for displaying professionalism and concern for customer comfort.• Passion for working with people, proven commitment to providing superior services.• Glad to travel, available with minimal notice known for thriving under high pressure.• Demonstrated capacity to work with difficult personality types.• Able to quickly learn and clearly communicate regulatory guidelines.