I am an IT professional with a strong foundation in applied network infrastructure and system administration, having earned a degree in Applied Network Infrastructure and System Administrator from Conestoga College, alongside a Bachelor of Computer Application (Hons.) from Lovely Professional University. I have a keen interest in IT infrastructure design, cloud solutions, and cybersecurity, continuously expanding my technical knowledge through certifications like CompTIA A+, Network+, and IBM Cybersecurity Analyst. My academic achievements reflect my dedication to mastering both theoretical and practical aspects of IT.In my previous roles, I gained hands-on experience as a Technical Support Engineer (L2) at Top Notch Employment Services, providing end-user support, troubleshooting complex IT issues, and improving system performance. At Acute Informatics, I worked as a System Administrator, designing IT infrastructure, managing Active Directory, and developing PowerShell automation scripts. I’ve also worked in desktop support, where I assisted in setting up systems and resolving Microsoft Office/Outlook issues. Throughout my career, I have consistently worked with a wide range of technologies, including VMware, Office 365, Windows/Linux Server, and networking tools, while collaborating with cross-functional teams to implement and manage complex IT systems.Looking ahead, I aspire to advance my career in IT by taking on more leadership and strategic roles. I plan to further specialize in cybersecurity and cloud-based solutions, with a focus on developing robust IT systems and delivering innovative solutions. I am excited about contributing to cutting-edge projects that drive business transformation and enhance system security. My ultimate goal is to become a trusted IT leader who can implement scalable and secure IT solutions for organizations.