Benjamin Hong Email & Phone Number

Singapore

Leading a team of changemakers to improve data access, utilization and sharing across the Singapore government

• Implemented Singapore’s National Artificial Intelligence Strategy; responsible for resourcing, manpower development and international engagement aspects• Launched domain-specific AI programmes in cybersecurity and transport; worked with domain stakeholders to identify key gaps and pursue initiatives with significant potential impact• Developed partnerships with international and local counterparts to pursue Smart Nation-related collaborations• Formulated refreshed strategic direction for next bound of Singapore’s Smart Nation efforts

Singapore

• Led team of 5 to expand bilateral and multilateral partnerships with international counterparts to advance Singapore’s aviation interests, including managing impact of COVID-19 on aviation sector• Managed strategic relationships and engagements with key aviation players across a spectrum of aviation topics

Singapore

• Developed and implemented air hub ecosystem strategy, working with key aviation industry partners to further Singapore's air hub ambitions• Product owner for CAAS's flight.SG system for air traffic licensing administration; first large-scale CAAS system to utilize agile development practices (Approved budget: >S$7 million)• Formulated government strategy to protect jobs, provide cost relief and maintain minimum connectivity in response to impact of COVID-19 on aviation sector

Singapore

• Conceptualized first Digital Transformation Plan for CAAS, covering human capital development, organization planning, process redesign, system architecture and technology adoption• Consulted on restructuring of CAAS's IT units in line with organizational context and technology needs• Conducted introductory training on web applications as part of external learning programme

Singapore

• Product owner for CAAS's Enterprise Safety Oversight Management System (eSOMS) launched in 2019; managed product design and project management functions (Approved budget: >S$10 million)• Pioneered aircraft cybersecurity capability development within CAAS, including collaboration with international partners• Prototyped and piloted risk-based regulatory oversight regime for aviation operators

Greater New York City Area

Led a team of 8 to work with corporate clients on consulting engagements, covering industries that include supply chain management, travel analytics and marketing, and healthcare management.Fresh Direct, LLC• Conducted user research and analysis to model client’s supply chain pain points and needs• Developed prototype optimization tool to improve efficiency of client’s warehousing operationsMyBhutan, LLC• Conducted research to establish client’s competitive landscape and potential for targeted marketing efforts and customized product offerings to improve conversion• Implemented recommendation algorithm to prototype enhanced marketing effortsTvelop• Conducted exploratory industry, customer archetype and service offering analysis to develop preliminary market entry strategy for client’s medical tourism business• Developed preliminary business model analysis to assess potential returns

Bachelor Of Science (Bs) With University Honors, Electrical And Computer Engineering

• Software engineering & architecture, embedded systems, network security; breadth work in entrepreneurship and organizational behaviour •.

Master Of Science (Ms), Management Science & Engineering

• Data science, optimization, deterministic & stochastic modelling; operations strategy, management consulting, organizational behaviour.