Alphina Capital Group, is an investment firm founded by Honorable Lungelo Ncube. We specialize in Real Estate, Mining, Financial Markets, Logistics & Agriculture.

Responsible in consulting and expand business within the Southern Africa RegionSpecialized in brokerage and online trading, CFD platform.Responsible to expand business and driving sales to meet the KPI set by the company.Manage and develop country sales teams – Introducing Broker and Direct Client Sales to achieve sales targets and tasks according to the company strategy and country growth plan.Present management reports to the CEO monthly,Lead the sales team of 5 people to meet the KPI .Maintain the relationship with existing clients and partnersSuggest to develop new products that suits with the Malaysian marketUnderstand the dynamic changes in the Financial Industry and the demandsResponsible to convert the new leadsResponsible for the final resolution with client dissatisfaction and complaints, responsible for developing and maintaining good customer relationships.Ensure that all team members are aware of their personal obligations and the firm’s policies and procedures and that the basis for the firm’s risk-based approach is understood and applied.Any other duties and or instructions and or requirements that may arise or are instructed by the CEO from time to time related to the Management and Operations of the Company.

I served as a Client Experience Consultant at Global GT Broker, where I focused on enhancing client satisfaction and engagement. My key responsibilities included collecting feedback, providing client support, improving user experience, and fostering relationships with clients.

Promoting the broker on my social media platforms with a total amount of 20000 followers and active traders.

The very first broker I partnered up with. Managed to attract clients from different parts of the whole through my social media platforms.