Hooi Joe Ee Email & Phone Number

Petaling Jaya, My

Malaysia

Support overall management, formulation, and execution of policies and programs in the company, including advice, guidance, and direction to senior leadership, and development of the technical and administrative staff. Proactively analysing current processes, communicate with relevant internal stakeholders to make adjustments and improvements polishing ourselves.

Creating briefs and communicating with clients and related internal stakeholders ensuring all parties are informed on the necessary for campaigns, promotions and communications to targeted audiences. Examine and make certain each step of the process is of quality meeting client expectations and exceeding them with excellent after-sales service.

Selangor, Malaysia

Heading promotional campaigns and media to increase brand awareness in Malaysia and Singapore. Create/enable reward programs via partnerships or in-house products to increase engagement and revenue.Other projects involved:• Dashboard to show status of a division (Elite and normal members) and any notable incidents• Reviewed potential customers and successfully onboard as partner (worth 3 million ringgit)• Website development and content management.• Manager of CS team, created SOPs and policies, completing paperwork and approving accesses.Vendor tools used: • WordPress• Adobe Creative Cloud• Canva• Anchor• MailerLite• MailChimp• SteamYard• EventBrite• Ticket2U

Selangor, Malaysia

Able to provide impactful marketing solutions with limited resources available. Also involved in customer support.• Single handedly improving on past marketing campaigns (280% increase in engagement).• Conceptualized and successfully created GO FOR 100 reward program (43% increase in revenue).• Assisted with user experience on mobile app.• Hands on experience whilst dealing with large scale events (InvestSmart® Fest, SCxSC, Fintech Expo and etc.)• Managing team resources and task delegation

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Working as an IT consultant, providing IT and business solutions to various companies.• Providing one stop solution on both hardware and software.• Performing cost-benefit analysis of existing and potential customers.• Maintaining positive business relationships to ensure returning customers.

Singapore

• Resolving on-site queries from customers.• Assist managing contact list for promotional purposes.

Bachelor’S Degree, Creative Multimedia Level 8, Ctr For Creative Multimedia Cl, Second Class Honours Grade 2

- Created a 3D Walk Cycle for Final Year Project

Bachelor Of Applied Science (B.A.Sc.), Creative Multimedia

Activities and Societies: - Gym - Taekwondo - Was the Captain in Gym Co-Curricular Activity. - Exhibited a Short Movie at the End.