Anthony H. Email & Phone Number

Dallas/Fort Worth Area

Manage Operations and Production and follow-up timely with Account Management teams and Client Site managers. Proactively handle employee’s issues with resolutions in accordance to policies and procedures, and respond to Client inquiries. Supervise, coordinate, direct and monitor team performance, production, efficiency and quality metrics to ensure that goals are met and supporting team quality and training efforts. Process payroll, attendance and evaluations, exit reviews, employee counseling, schedule revisions and Client services as a result of operating problems or last minute demands.

Irving, Tx

Managed operations in compliance with company’s policies while overseeing the distribution, receiving, and shipping. Enforced operational procedures to ensure safety and organization within the DC. Liaise as necessary with clients, suppliers, and transport company. Coached department Supervisors and Leads to motivate and challenge employees to increase production. Inventory management principles such as cycle counting, cross-docking, slotting, directed put away, (RF) replenishment, voice picking systems, and returns management. Started as Fresh Dept. Manager over the Cross Dock through Lonestar Staffing for 4 months, and then moved to PM Operations by the DC Manager of WCD INC. Teams managed consist of 21 direct and 52 indirect reports.

Ft.Worth, Tx

Managed the operations and daily activities of the store. Maintained inventories through planning and analyzing data trends of sales, returns, and production. Supervised the training of new hires and delegated duties for associates to perform during their shift. Scheduled staffing to cover daily business needs, and monitored the security of the store and personnel. Managed 4 store teams consisting of 8 direct and 22 indirect reports.

Dallas/Fort Worth Area

Managed operations of 6 store teams consisting of 13 direct and 33 indirect reports, assist with planning, directing, and controlling of stores activities including sales. Developed plans how the stores would hit budget, and attained year-end sales goals. Supervised the development of personnel in areas of Client Care management, Account management, and customer satisfaction. Trained associates on safety and hazardous material handling, by utilizing the MSDS. Maintained inventories through planning and analyzing data trends of sales, returns, and production. Implemented 5S and Six Sigma standards to increase sales, control inventory, and build customer relations. Developed new loss prevention methods which resulted in 28% reduction in inventory shrinkage. 2008 – ’11 Leader New Business Builder and Customer Service. Streamline the branch operations, resulting in 18% reduction in operating costs. •Analyzing the P&L reports, found billings errors and implemented plans of costs savings.

Dallas/Fort Worth Area

Planned warehouse work operations in accordance with shipments, inventory demands, customer and branch orders, perish-ability, and stock rotation requirements. Scheduled required inventories and assigned warehouse crews and equipment to accomplish such tasks. Supervised truck loading, order selecting and receiving. Fostered a positive TEAM cultured environment, through coaching, cross training, and leading teams to achieve performance as it relates to specialization in receiving, processing, storage, order assembly and loading. Ensured adherence to Company policies, procedures and compliance of safety programs. Analyzed cost performance data to improve operations and reduce costs. Maintain a high level of customer service for vendors and branch customers. Involved in and recommended hiring, promotions, terminations, performance appraisals and labor standards.

Associates Of Applied Science - Basc, Computer And Information Systems, 4.0

Activities and Societies: Honors SocietyGraduated: Summa Cum Laude

Associate Of Science (As), Fiber Optics

Activities and Societies: Dean's List" School Closed Before End of First Quarter! " Wasn't able to complete my degree.