Scott Knudson Email & Phone Number
Who is Scott Knudson? Overview
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Scott Knudson is listed as CEO at Hoopla, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Scott Knudson.
Scott Knudson previously worked as Chief Executive Officer at Hoopla and Certified Master Inspector at Signature Home Inspection. Scott Knudson holds Bachelor Of Science, Business, Political Science from University Of Utah.
About Scott Knudson
Excellent leadership skills with ability to manage large groups of people in a site environment and to achieve effectively as a business partner within a larger client framework. Excellent verbal and written communication skills, facilitation and presentation skills. Effective project management ability with multiple, simultaneous projects and demonstrated planning skills.Strong interpersonal skills and experience demonstrating successful customer/client relationship management ability. Strong track record of business development, P&L management and operations in a large customer support environment. Knowledge of technology industry, call center operations, and facilities management. Demonstrated ability to analyze processes, enact change, and think operationally and strategically to achieve business goals.In depth global outsourcing industry knowledge that shows a clear understanding of past, present, and future Customer Service industry trends.Proficiency with web collaboration tools, Microsoft Office Suite (Incl. Word, Excel PowerPoint and Outlook), and call recording / monitoring systems for use in training.Specialties: budgeting, business management, business strategy, call center management and operations, client relationships and management, customer relationship consulting, crm, customer relations, finance, focus, leadership, management, marketing, microsoft office, off-shore management, operations optimization, operations consulting, process engineering, profit, quality, read, retail, sales, six-sigma training, spanish, supply chain, technical support
Scott Knudson's current company
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Scott Knudson work experience
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Certified Master Inspector
Current- Consulted clients' questions regarding construction work, financing, maintenance, repairs, and appraisals. Advised clients on market conditions, prices, mortgages, legal requirements and related matters. Inspected.
- Reviewed property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.
- Accompanied buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
Senior Account Manager
- Senior and strategic liaison between Teleperformance and our partners. Provide overall representation of the company and our clients in both internal and external executive level meetings. Development and delivery of.
- Project and manage revenues, gross margin and direct costs for multiple accounts. Perform regular analysis of Operational successes in order to meet and exceed client expectations while working closely with support.
- Currently managing accounts in onshore, near shore and offshore locations. Successfully implemented and launched 3 new partnerships across 2 geographies as well as orchestrated implementation of multiple lines of.
Client Services Account Manager
- Responsible for proactively servicing the needs of each client within assigned client base, including establishing an excellent working relationship with client or client representative, coordinating the setup and.
- Managed performance on all programs to meet and exceed all client and company expectations. Ensured Key Performance Indicators (KPI's) were achieved. Directly communicated with client regarding KPI's.
- Analyzed profitability of the programs by developing weekly Profit & Loss statements. Including comparing forecasted revenue to actual revenue and explained variances. Made adjustments as necessary. Included ratio.
- Partnered with clients in preparing executive management presentations that highlighted and quantified the value of specific initiatives and the overall investment with APAC Customer Services.
Client Services Account Manager
- Managed large, complex clients. Developed and executed client programs that meet client expectations in support of the company’s deliverables. Measured, reported, and managed client satisfaction and dissatisfaction.
- Understand, document, and communicate program goals, objectives, and metrics to internal operations. Effectively researched, monitored, analyzed, and reported program performance. Provided values-based leadership.
Regional Account Manager
- Sales position required retaining and growing accounts through exceptional customer care, upselling, and follow-up with National Account Managers. In addition worked side by side with prospective customers as a.
- Through solutions based selling, analyzed customer needs, identified and customized wireless/voice/data products and services to win accounts.
- Responsible for identifying, prospecting and maintaining relationships with Sprint's nationally based Enterprise Accounts.
Scott Knudson education
Bachelor Of Science, Business, Political Science
Assocoiate Of Science, General Studies
Frequently asked questions about Scott Knudson
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What company does Scott Knudson work for?
Scott Knudson works for Hoopla.
What is Scott Knudson's role at Hoopla?
Scott Knudson is listed as CEO at Hoopla.
Where is Scott Knudson based?
Scott Knudson is based in Los Angeles Metropolitan Area, United States, United States while working with Hoopla.
What companies has Scott Knudson worked for?
Scott Knudson has worked for Hoopla, Signature Home Inspection, Teleperformance, Usa, Apac Customer Services, and Sprint Nextel.
How can I contact Scott Knudson?
You can use AeroLeads to view verified contact signals for Scott Knudson at Hoopla, including work email, phone, and LinkedIn data when available.
What schools did Scott Knudson attend?
Scott Knudson holds Bachelor Of Science, Business, Political Science from University Of Utah.
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