Establish and maintain relationships with students, families, staff, and school leadership to create a positive learning environment for the entire school ● Utilized restorative practices to decrease in-school and out-of-school suspensions by 90% ● Enforce behavioral expectations for students and implement appropriate consequences throughout the day including lunch and recess ● Maintain a tracking system for disciplinary infractions and communicate with school staff regarding disciplinary actions ● Lead restorative practices between students, families, and staff to promote accountability and socioemotional learning ● Work closely and meet regularly with the Counseling Department regarding students with challenging behaviors to support the emotional wellbeing of the GUG community ● Create interventions to support struggling students, including time owed sheets, safe space passes, reflection and meditation passes for the restorative support of students, teachers and families ● Oversee behavioral issues that arise on the school buses and execute on appropriate consequences and actions ● Collaborate with and provide feedback to K-2 Dean; Assist with behavioral management and discipline of K-2 students ● Support morning meetings & community events, green voices, all cultural experiences and assemblies ● Partner with support services, counseling, teachers to build BIP’s for students to succeed in their classrooms ● Foster a positive school culture by collaborating with school leadership, all staff and families

Develop new strategies and customer loyalty programs in order to retain customers.Inform new and existing customers of new products and events through multiple streams of communication such as social media increasing customer presence by 17 percent. Address customer service complaints and provide resolutions in order to ensure repeat business.Implement and analyze customer feedback survey to improve and foster a superb customer experience.

Managed and maintained staff by allocating daily workload, monitoring job results, and counseling all technicians employed in Atlanta, Charlotte, Tennessee, Alabama, and Florida.Executed financial objectives by maintaining operating budget, reviewing and approving supply requisitions, and processing payroll. Sustained professional education by studying and analyzing vendor products and needs. Designed and implemented office operating policies, procedures and reports

Supervised and assist in the educational development of children the ages of 8-14 Conducted various reading, writing, vocabulary, history, and math activities for students in grades 4 – 8Organized and facilitate a variety of activities to ensure the proper social development and life skillsAttended successfully passed required trainings and examinations such as the New York State Assessment of Teaching Assistant Skills test, Strategies For Working With Children With Special Needs, CPR, etc.

Managed the day to day activities of 10 group leaders including the creation of student lesson plans and activitiesDeveloped teacher-parent relationships and conduct monthly workshops to ensure individual student needs are metResponsible for the creation and implementation of all special events for the center throughout the cityAssisted the Education Coordinator and Assistant Director with the planning and coordination of the yearly, quarterly, monthly, and weekly program strategy

Participated in staff development sessions with Center DirectorsDevelop age and education level appropriate lesson plans and recreational activities that align with NYC educational standardsFostered relationships between parents and school administration in order to inform them of participants’ progressLead and attended meetings with parents, staff and community residents as needed to push program agenda and promotional events