Hope Garrard Email & Phone Number

Maurepas, La, Us

Baton Rouge, Louisiana, United States

Functions as a role model for tier 1 agents by exceeding all team metrics and sales goals, displayinggood judgement, positive work ethic, strong people skills, adherence to policies and procedures and acommitment to providing amazing customer service• Assists customer and other internal agents with advanced troubleshooting, problem resolution, andbest practices regarding break-fix scenarios and identifying possible causes of the issue in order toprevent it happening again, thereby reducing the number of future callbacks and promoting self-helpfeatures• Fosters positive team and customer relationships while effectively managing challenging situations• Subject Matter Expert for all internal departments when direction is needed to move forward withresolving a customer’s issue• Point of contact for all requests to speak to a supervisor or make a complaint• Demonstrates ownership by taking responsibility to see that each issue is resolved fully by leveragingpeople and resources to speed the customer’s resolution

Denham Springs, Louisiana

Drive school aged children to and from school.