Hope Hollenbeck Email & Phone Number

Rochester, Ny, Us

Rochester, New York, United States

Rochester, New York, United States

Hire, direct, develop and supervise a staff of 200 students to ensure operational efficiencies including: proper food and safety sanitation practices, proper use of equipment and effective customer service Coordinate and execute events from 10 - 1500 attendants while maintaining a high professional standard and implementation of procedures for production of eventsImplement, direct and train student staff in executing 4 different types of dining servicesPre-Covid Service, Covid Safe in Person Service, Online Only Service, Hybrid Service both in Covid & Post Covid Build semester schedules for operational needs followed by creating personalized schedules for 200 students based on availabilities and abilities Ordering product and tracking inventory on a weekly basis using Agilysys’ InfoGenesis Reporting

Webster, New York, United States

Manage and train front of house staff while overseeing kitchen staff to ensure excellent customer service Ordering and tracking inventory of various food items, liquor and paper productsInterview, evaluate and hire front of house staffResponsible for scheduling front of house staffResponsible for completing daily sales reports and bank deposits When needed accurately and efficiently take orders, run food and aid at bar

Rochester, New York, United States

Booking trips for the Jewish Home and coordinating with the outreach coordinator weeklyConfirming daily and weekly trips for Medicaid and other various senior residencesDaily verification of trips for Medical Motors to assist in billingAssist in any various tasks that needed to be completed (ie: general secretarial tasks, data entry) and cover the job responsibilities of coworkers while away

Webster, New York, United States

Warmly greeted and escorted guests to their assigned tables seating 300-500 people per shift Coordinated with the waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service Provide exceptional customer service while serving and hostingSwiftly and gently addressed customer complaints or concerns, escalating it to management when necessary Accurately and efficiently take orders, run food and interact with coworkersMemorize over 30 menu items and rotating specials in order to give customized recommendations to guests

Chicago, Il

Direct, train and supervise student staff of 10 to ensure proper food and safety sanitation practices, proper use of equipment and effective customer service Ordering and inventory management for various items Responsible for completing daily sales reports and bank deposits Responsible for inputting daily production sheets and waste logs for all stationsResponsible for scheduling and training student workers

Webster, Ny

Complete orders in an accurate and timely mannerClose down line effectively and efficiently Keep line stations clean, orderly and well stocked at all timesPrepare food materials and make over 30 menu items for customers

Ontario, Ny

Supervised around 100 campers aged 9-12 during a six week outdoor summer camp at the local parks and recreation centerOrganized and lead a variety of daily outdoor events including hikes, crafts, large scale group and smaller group activitiesGuide and teach counselor in training to be a future effective counselor Collaborated with counselor team to create a fun, engaging and memorable summer that campers will never forget Assist in leading the 4th - 6th grade camp while supervisor is otherwise engaged

Chicago, Il

Coordinating with college radio for airtimeCoordinating locations, times and details for eventsResearch for miscellaneous information and tasks Interaction and promotion on social media

Webster, Ny

Anticipate customers needs and provide them with high quality service while upholding brand standards and values to ensure customer satisfaction Provide prompt customer support with a professional, friendly, and patient attitude Trained new hires on company specific policies, procedures, and compliance guidelines Mastered POS systems to handle payments, returns, price matches and other various services

Rochester, Ny

Assist athletic department director in paperwork, scheduling, data entryAid in planning for eventsHelping with issues that arise