Hope J.

Hope J. Email and Phone Number

Director, Support Services at BlueAlly | IT Sales Operations Leader | Crossfunctional and Change Management Experience | Servant Leader @ BlueAlly
cary, north carolina, united states
Hope J.'s Location
Apex, North Carolina, United States, United States
About Hope J.

Hope J. is a Director, Support Services at BlueAlly | IT Sales Operations Leader | Crossfunctional and Change Management Experience | Servant Leader at BlueAlly. Colleagues describe her as "Hope worked as an assistant Store Manager. Hope was highly respected by the people under her supervision and other Managers. She was integral in driving the store result through her passion and commitment to excellent. She is extremely dependable as a team player and believes in getting the job done. She always met and exceeded her goals. She was an effective store leader who brought organization and impeccable customer service to her store and trained her staff to do the same. She would be a great asset to any organization." and "Hope and I worked together for 5 years and she is an absolute pleasure to work with. She is intelligent, efficient, and hard working with a wonderful positive attitude. I've seen her manage multiple projects where she carefully laid out objectives, planned a timeline, and kept the project moving effectively. She is a real asset to any organization."

Hope J.'s Current Company Details
BlueAlly

Blueally

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Director, Support Services at BlueAlly | IT Sales Operations Leader | Crossfunctional and Change Management Experience | Servant Leader
cary, north carolina, united states
Website:
blueally.com
Employees:
178
Hope J. Work Experience Details
  • Blueally
    Director Of Customer Operations
    Blueally Apr 2023 - Present
  • Blueally
    Director, Support Services
    Blueally Nov 2019 - Apr 2023
  • Blueally
    Director Of Service Operations
    Blueally Nov 2016 - Nov 2019
  • Blueally
    Proposal And Certification Manager
    Blueally Aug 2013 - Nov 2016
  • Net Direct Systems
    Executive Assistant
    Net Direct Systems Oct 2007 - Aug 2013
    Daily employee relations and administrative support for the President, CEO, and Executive VP/GM:• Manage Executive travel, PowerPoint presentations and document reviews. Hold weekly one-on-one focus meeting with the President to review major tasks for the upcoming week.• Maintain contracts and ensure they are fully executed.• Facilitate employee recognition, cultural value reinforcement, and improved communication between executives and employee population.
  • Net Direct Systems
    Client Business Specialist, Professional Services
    Net Direct Systems Mar 2003 - Aug 2013
    Contract Management• Manage contracts based on signed proposals or Purchase Orders (PO). Generate Sales Orders (SO) and PO's and communicate with Sales on contract status and timing. • Ensure all contract-related expenses are tied to the contract. o Create and maintain database to track all contract related costs (consultant time, expenses, and purchases).o Reconcile estimated contract costs with actual costs and create adjustments in system.• Approve vendor invoices/expenses and forward to Accounting for payment. • Generate invoices. Place collection calls as needed.• Create a Cost of Goods Sold (COGS) monthly services and report to Accounting.Sales Process Management • Management of Request for Proposal/Information (RFP/RFI). Delegate roles and responsibilities in order to ensure timely, professional, complete responses. • Ensure quality of and maintain database for all corporate level sales-related agreements. • Maintain files for: submitted timesheets and expense forms, 1099’s forms, Independent Contractor Agreements, and Subcontractor Agreements.Sales and Technical Certification Management• Maintain database of all company held vendor certifications.
  • Net Direct Systems
    Client Business Specialist, Hardware
    Net Direct Systems Dec 2003 - Jan 2010
    • Generate PO's for inventory, internal, and specific deal hardware purchases. • Maintain hardware deals based on received PO’s (Generate SO’s, PO’s, track deal cost, notify accounting for invoice preparation, verify accuracy of vendor invoices, work with accounting on collections issues). Reconcile sales in Excel.
  • Net Direct Systems
    Inventory Control Manager
    Net Direct Systems Mar 2003 - Jan 2010
    • Update Inventory with shipping/receiving/holding activities and cost adjustments. • Communicate with Warehouse Manager and Sales regarding any discrepancies. Recommend cost adjustments to Controller. • Reconcile physical count to Inventory and assist auditors with January 1 physical count. • Work with Sales to ensure costs are applied to deals accurately. • Calculate reports for CFO as requested.
  • Net Direct Systems
    Office Manager
    Net Direct Systems Mar 2002 - Mar 2003
    Office Manager (03/02 - 03/03)• Office Management and Employee Support: Managed office; reconciled multiple company credit card statements and the petty cash fund; managed the office alarm and key system, directed services for office equipment and facilities.• Events: Evaluated, recommended, coordinated, and resolved the following logistics for the 2003 Sales Training Meeting and the Holiday Party: meeting room needs, catering, hotel rooms, air and shuttle transportation, and evening entertainment. Provide a post event cost analysis. Coordinated and administered employee and corporate gift program.
  • Prestige Collections
    Assistant Manager
    Prestige Collections 1995 - 1999
    • Consistently rated a top producer for location in individual sales achievement. • Managed, coached, and trained sales team to achieve targets in a retail sales environment. Calculated sales associate effectiveness.

Frequently Asked Questions about Hope J.

What company does Hope J. work for?

Hope J. works for Blueally

What is Hope J.'s role at the current company?

Hope J.'s current role is Director, Support Services at BlueAlly | IT Sales Operations Leader | Crossfunctional and Change Management Experience | Servant Leader.

Who are Hope J.'s colleagues?

Hope J.'s colleagues are Vijay Babu Selvarajan, Ryan Norling, Ismat Al Mourad, Mba, Itil®, Ramya Inesh, Adam Weber, Pallabi Sahu, Srisabarinath Shridharan.

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