Hope J. Email & Phone Number

Daily employee relations and administrative support for the President, CEO, and Executive VP/GM:• Manage Executive travel, PowerPoint presentations and document reviews. Hold weekly one-on-one focus meeting with the President to review major tasks for the upcoming week.• Maintain contracts and ensure they are fully executed.• Facilitate employee recognition, cultural value reinforcement, and improved communication between executives and employee population.

Contract Management• Manage contracts based on signed proposals or Purchase Orders (PO). Generate Sales Orders (SO) and PO's and communicate with Sales on contract status and timing. • Ensure all contract-related expenses are tied to the contract. o Create and maintain database to track all contract related costs (consultant time, expenses, and purchases).o Reconcile estimated contract costs with actual costs and create adjustments in system.• Approve vendor invoices/expenses and forward to Accounting for payment. • Generate invoices. Place collection calls as needed.• Create a Cost of Goods Sold (COGS) monthly services and report to Accounting.Sales Process Management • Management of Request for Proposal/Information (RFP/RFI). Delegate roles and responsibilities in order to ensure timely, professional, complete responses. • Ensure quality of and maintain database for all corporate level sales-related agreements. • Maintain files for: submitted timesheets and expense forms, 1099’s forms, Independent Contractor Agreements, and Subcontractor Agreements.Sales and Technical Certification Management• Maintain database of all company held vendor certifications.

• Generate PO's for inventory, internal, and specific deal hardware purchases. • Maintain hardware deals based on received PO’s (Generate SO’s, PO’s, track deal cost, notify accounting for invoice preparation, verify accuracy of vendor invoices, work with accounting on collections issues). Reconcile sales in Excel.

• Update Inventory with shipping/receiving/holding activities and cost adjustments. • Communicate with Warehouse Manager and Sales regarding any discrepancies. Recommend cost adjustments to Controller. • Reconcile physical count to Inventory and assist auditors with January 1 physical count. • Work with Sales to ensure costs are applied to deals accurately. • Calculate reports for CFO as requested.

Office Manager (03/02 - 03/03)• Office Management and Employee Support: Managed office; reconciled multiple company credit card statements and the petty cash fund; managed the office alarm and key system, directed services for office equipment and facilities.• Events: Evaluated, recommended, coordinated, and resolved the following logistics for the 2003 Sales Training Meeting and the Holiday Party: meeting room needs, catering, hotel rooms, air and shuttle transportation, and evening entertainment. Provide a post event cost analysis. Coordinated and administered employee and corporate gift program.

• Consistently rated a top producer for location in individual sales achievement. • Managed, coached, and trained sales team to achieve targets in a retail sales environment. Calculated sales associate effectiveness.