Hope Swanke Email & Phone Number

Burlington, Vt, Us

Chicago, Illinois, United States

• Spearheaded a major update to the subscription report system, enhancingperformance and reducing seating time by 40%, which enabled earlier general salesand boosted revenue.• Led and managed 15+ data projects, efficiently prioritizing urgent issues, balancinglong-term projects across 5 departments, and streamlining workflows to meetdeadlines.• Transformed SQL jobs into utility reports, increasing front-end user control anddeprecating obsolete jobs, thus improving overall system efficiency.• Developed and maintained 4+ analytical dashboards and 90 SQL reports,significantly enhancing data accessibility and storytelling for over 75 end-users.• Conducted monthly training sessions for 15+ non-technical staff to improveTessitura proficiency, update departments on data projects, establish companywide data practices, and foster new project ideas.• Led a company-wide software upgrade, including training department leads,overseeing data migration, and updating custom queries to ensure a smoothtransition.• Reduced the use of Tessitura extended service hours by 94%, optimizingoperational efficiency and cutting unnecessary costs.

• Maintained two monthly management reports using Excel and ETO• Created, designed, and implemented around 7 self-updating reports and updated 6 existing reports• In charge of imputing data from different departments into ETO

• Implement substitute plans left by classroom teacher • Managed classes with 20-25 children aged K-4• Maintained classroom learning and behavior expectations

• Execute the steps of service with a 5-6 table section while maintaining a friendly and personable demeanor

• Write and distribute news releases and social media posts using Hootsuite• Use Canva to edit and create images for Marketing Partners • Use HubSpot for inbound marketing and for blog post

Burlington, Vermont Area

• Analyze voter treads and calculate support, • Contact voters and record their responses, • Research ways to reach voters and garner their backing

Washington D.C. Metro Area

• Manage client files to ensure completion of necessary documents and applications• Assist clients in assimilating to the US after arrival (jobs, banking, transportation, etc) • Plan and execute community-building events for clients and their families

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Kappa Alpha Theta

Computer Software Engineering

JavaScript, React, HTML, CSS, Node, Github,

Spanish Language And Literature

Activities and Societies: Spanish Cultural ImmersionSpent a semester studying Spanish literature in Tarragona, Spain

Education record

Activities and Societies: National Honors Society, Varsity Soccer, Captain of the Varsity Track and Field team, and Latin Club