SAP Instructional Designer/Trainer/Training ConsultantCollaborate with stakeholders, SME’s and functional team to gather business requirements and map business processes in order to determine and manage organizational readiness for implementation. In addition, I can conduct an audience analysis, develop and facilitate end user training, conduct train-the-trainers; and administer training plans, schedules and change management priorities with the flexibility to incorporate work schedules and business needs.I have had nearly 20 years and 12 full-cycle implementations., mostly with Colgate-Palmolive, one of the first U.S. companies to implement SAP.Here is what I can bring to a project:1. Scores of "lessons learned".2. An excellent rapport with stakeholders, SMEs and end users, helping them through what can be a stressful transition, often fraught with uncertainty and resistance. Through games, contests, day-in-the-life simulations and hand holding, etc., assist in achieving client goals (org change).3. Solid project planning and management skills, along with strong analytical logic, and problem- solving skills.4. Excellent interpersonal and communication skills, both written and oral, and the ability to explain technical concepts in non-technical terms5. The ability to work well within a team, or solo.6. Strong time and budget management7. Demonstrated ability to conduct train-the-trainers for superusers and develop/customized training content, activities to ensure student retention and an engaging learning experience.8. Comprehensive post go-live support. In addition, I won the Chairman’s Global You Can Make a Difference Award, Colgate-Palmolive's highest employee award, in the category of “Funding the Growth” Specialties: SAP Instructional Design and Training, Voice-Over Artist,Editor/Proofreader