• Recruits, interviews, hires, and trains new staff. • Organizes and oversees the work and schedules of departmental managers.• Conducts performance evaluations that are timely and constructive. • Handles discipline and termination of employees as needed and in accordance with company policy. • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.• Reviews, analyzes, and evaluates business procedures.• Implements policies and procedures that will improve day-to-day operations. • Ensures work environments are adequate and safe. • Ensures each department is reaching goals set by departmental and company leadership. • Communicates and explains new directives, policies, or procedures to managers and staff; for major changes, meets with entire staff to explain changes, answer questions, and maintain morale.• Leads coordination and integration of efforts among operations to produce smoother workflow and more cost-effective business processes. • Projects a positive image of the organization to employees, customers, industry, and community. • Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.

Develop & administer human resources plans & procedures Plan, organize, and control the activities and actions of the HR departmentContribute to the development of HR department goals, objectives, and systemsMaintains human resource files for hires, promotions, transfers, performance reviews and terminationsPrepares, and ensures accuracy for bi-weekly payroll for over 1900 personsAdvises management in appropriate resolution of employee relations issuesResponds to inquiries regarding policies, procedures, and programs.Administers benefits programs: Life, Health, and Dental insurance, as well as PTO plans: Vacation & Sick Leave, Administrator for Leaves of absence: FMLA, Non-FMLA, Personal & Medical Handles workplace investigationsCalculate, process and monitor garnishment orders and other issues, including tax withholdingsSupervise and mentor team of 16: Talent Acquisition Manager/HR Generalists/CoordinatorsCreation & Implementation of new Company Wellness Program & Employee Engagement ProgramCreation &implementation of Diversity, Equity & Inclusion Committee to roll out DEI InitiativeManaged implementation of new HRIS system resulting in a 11 week implementation, resulting shortening the implementation process by half

Develop & administer human resources plans & procedures • Plan, organize, and control the activities and actions of the HR department• Contribute to the development of HR department goals, objectives, and systems• Maintains human resource files for hires, promotions, transfers, performance reviews and terminations• Prepares, and ensures accuracy for bi-weekly payroll for over 1700 persons• Advises management in appropriate resolution of employee relations issues• Responds to inquiries regarding policies, procedures, and programs.• Administers benefits programs: Life, Health, and Dental insurance, as well as PTO plans: Vacation & Sick Leave, • Administrator for Leaves of absence: FMLA, Non-FMLA, Personal & Medical • Handles workplace investigations• Calculate, process and monitor garnishment orders and other issues, including tax withholdings• Supervise and mentor team of 5 HR Generalists/Admins• Managed Implementation of new HRIS system

• Develop & administer human resources plans & procedures • Plan, organize, and control the activities and actions of the HR department• Contribute to the development of HR department goals, objectives, and systems• Maintains human resource files for hires, promotions, transfers, performance reviews and terminations• Prepares, and ensures accuracy for bi-weekly payroll for over 1200 persons• Advises management in appropriate resolution of employee relations issues• Responds to inquiries regarding policies, procedures, and programs.• Administers benefits programs: Life, Health, and Dental insurance, as well as PTO plans: Vacation & Sick Leave, • Administrator for Leaves of absence: FMLA, Non-FMLA, Personal & Medical • Handles workplace investigations• Calculate, process and monitor garnishment orders and other issues, including tax withholdings• Supervise and mentor team of 3 HR Generalists

• Oversee health care plan administration for all staff• Administer all health insurance compliance, including medical supports and billing• Maintains & updates job requirements and job descriptions for all employment positions• Maintains staff by establishing a recruiting & interviewing program; counsels’ managers on candidate selection• Prepares employees for assignments by establishing and conducting orientation and training programs.• Maintains employee benefits programs, recommending benefit programs to upper management• Directs the processing of benefit claims• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.• Designs & Maintains human resource files by auditing past and current records________________________________________________________________________________• Prepare and negotiate cost estimates, budgets, and work timetables• Select appropriate construction methods and strategies• Interpret and explain contracts and technical information to workers and other professionals• Report on work progress and budget matters to clients• Collaborate with architects, engineers, and other construction and building specialists• Instruct and supervise construction personnel and activities onsite• Respond to work delays and other problems and emergencies• Select, hire, and instruct laborers and subcontractors• Comply with legal requirements, building and safety codes, and other regulations

As Carolina Cinemas & Violet Crown Cinemas Health Care Plan administrator, I am responsible for directing and planning the companies' group benefits programs, including Group health, dental, vision, short-term and long-term disability, worker’s compensation, and life insurance. This also includes health insurance compliance, medical supports and medical billing.

As a Director of Operations I have many duties that include managing the day to day operations, along with hiring, training & supervising management & employee staff, as well as creating and administering job descriptions, company rules and regulations, HR policies, and safety training.I process worker’s compensation, general liability, child support, and unemployment claims. I have collaborated on expanding current menus, alongside creating recipe books while utilizing & cultivating partnerships with local food purveyors & beer distributors that created some of the most popular cinemas, in their markets, due in part to their unique cinemas' menus.My Operations Director's duties are not simply limited to working with employees, patrons and vendors but I also collect and distribute box office reports, calculate film rentals rates, and verify payments. I work closely with accounting to collect data for P&L statements including calculating cost of goods, coding, entering data and monitoring and tracking Virtual Print Fees (VPFs) and payments from studios. Additionally, I organized the set up and currently manage our Point of Sale (POS) equipment, and coordinated our IT theatre upgrades and install of fiber networks at all Carolina CinemasDuring my tenure, I have managed projects that included acquisitions and transitions of theatres in Texas and North Carolina, as well as help manage the up-fit of new construction for theatres in Texas, New Mexico & Virginia. My most challenging & the most rewarding projects were two luxury cinemas, that included the set up of new commercial kitchens, that created two of the biggest contenders in their markets.I have coordinated screenings that included both press, word of mouth and film societies, and handled event set up, and billing and booking, coordinating and executing theatre rentals & events

As the General Manager, I was responsible for the overall sales and profitability of the movie theatre. I provided overall leadership, supervision and direction on strategic initiatives set by the District Manager or Corporate office and instituted operating standards to positively impact our business results for the entire cinema. I was responsible for hiring team members and overseeing necessary processes to ensure a successful PNL, an excellent Per Cap and overall morale of the staff resulting in exceptional customer service and hospitality. While the GM, I was successful at increasing the overall box office gross that elevated us to the Number 1 theatre in all of North Carolina.

As the General Manager, I was responsible for the overall sales and profitability of the movie theatre, including hiring team members and overseeing necessary practices to ensure exceptional customer service and hospitality. While the Genera Manager, I had the opportunity to expand my passion for film marketing, which allowed myself and my staff to participate and win many marketing contests, within not only Eastern Federal Theatres, but also in the much larger arena across the US. Being recognized by Paramount Pictures, Twentieth Century Fox and Buena Vista were truly rewarding accomplishments.