Hope Bush-Scoby, Certified Insurance Counselor Email & Phone Number

Grand Rapids, Mi, Us

Acting as a client advocate and advisor providing claim solutions including but not limited to claim reporting procedures, claim analysis, carrier coverage negotiations, and reserve negotiations. Identify and utilize specialty service for unique claim situations, coverage, or large claims. Assist clients with interpreting their insurance policies, coverage's, and deductibles. Analyze, gather and present information to assist client teams with renewals and new business. In addition to… Show more Acting as a client advocate and advisor providing claim solutions including but not limited to claim reporting procedures, claim analysis, carrier coverage negotiations, and reserve negotiations. Identify and utilize specialty service for unique claim situations, coverage, or large claims. Assist clients with interpreting their insurance policies, coverage's, and deductibles. Analyze, gather and present information to assist client teams with renewals and new business. In addition to, adjusting liability claims for a self-insured municipality. Show less

Holland, Mi

Administer and manage Self-Funded/Self-Insured Short-Term Disability Plan for 5 production plants, 1 distribution center, and 3 office locations, with an average of 24 cases per week. Administer Self-Funded/Self-Insured Medical and Dental Plans. Communicate with TPA regarding issues. Additional duties including: completion of 1099misc tax forms, entry of insurance changes and applying retroactive amounts, answering Benefits Hotline. As well as tracking and communicating multiple monthly reports… Show more Administer and manage Self-Funded/Self-Insured Short-Term Disability Plan for 5 production plants, 1 distribution center, and 3 office locations, with an average of 24 cases per week. Administer Self-Funded/Self-Insured Medical and Dental Plans. Communicate with TPA regarding issues. Additional duties including: completion of 1099misc tax forms, entry of insurance changes and applying retroactive amounts, answering Benefits Hotline. As well as tracking and communicating multiple monthly reports which included: expenses for all short-term disability cases, actual days off under short-term disability versus the Medical Disability Advisor’s recommendations, and TPA expenses. Show less

Grand Rapids, Mi

Responsible for investigating and managing all aspects of lost time and medical only workers compensation claims. Directing appropriate medical treatment as needed, discussing treatment plan with doctors. Along with coordinating early return to work options with clients, mitigating the claim cost as well as ensuring the employee remains focused on a successful return to work, while working under zero accident culture guidelines and keeping insurance agents updated on information.