Hope Hatfield Email & Phone Number

Melbourne, Florida, United States

Saint Louis, Missouri

Joined Laborer's International Union of North America Local 110 out of St. Louis Missouri in July of 2017 as an Administrative Assistant. In this role I was able to expand my knowledge and experience in office work as well as customer service skills. Managing member payments, applications and accounts, maintaining accurate and organized records, compiling and tracking data, financial reporting, and document creation and editing were a few of my core responsibilities.

I joined the US Navy in November 2010 as an Electronic Technician in which I performed, supervised, and managed the preventive and corrective maintenance, calibration, configuration and alignment of radar systems utilizing test equipment and technical drawings.I also served as a technical support specialist that proved end users tiered-level customer support by coordinating software, hardware and network. Installation, configuring, troubleshooting and providing maintenance and training were also skills utilized. At the end of my Navy career, I performed clerical and personnel security and general administrative duties including preparing and routing correspondence and reports, prepare and maintain personnel security documents, process and review for accuracy documents affecting military pay entitlements and deductions, maintain leave and accounting records, and process and audit vouchers supporting receipt and expenditures of public funds and ensure accuracy of accounting data.

Duncanville, Texas

I served as an Inside Sales Representative in the Window Department for 10+ Outside Sales Reps at DeFord Lumber & Millwork which is a family owned company. My primary duties included managing a database of customers and orders, record details of every sales transaction, coordinating deliveries and service requests, maintain accurate inventory, and assisting with servicing windows.

Irving, Texas

I joined Stock Building Supply as Inside Sales Representative in the window department for 6 Outside Sales Representatives. Duties include managing database of customers and orders, order submitting and preparation, coordinating deliveries and service requests, maintain accurate inventory, accurately invoice material and ensure that customers receive invoices timely.

Mesquite, Texas

In my role with Footlocker, I coached and motivated my team to inspire top performance and an exceptional customer experience, executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations, executed plans to drive key performance indicators to maximize profitability, acted as a partner between customers, sales associates, store leadership and corporate business partners, and maintained a high level of customer focus and leads by example with clear and engaging communication.

Hillsboro, Texas

I began my journey with Reebok in May 2001 as a part time employee and quickly worked my way up to Assistant Manager within 2 years. In this role I supervised service to drive sales by directing activities on the sales floor to optimize customer service, built team members' brand and product knowledge by providing training to support new and seasonal product launches, coordinated store operations by using available resources to drive team's capability, thereby optimizing productivity, coached by adapting communication style to inspire and motivate, expanded my ability to prepare statistical and narrative analysis of store activities, and dynamically communicated a desire to learn and seize all opportunities to grow.

Bachelor Of Science - Bs, Accounting And Finance, 3.55

Activities and Societies: Member of Accounting Associates Member of AICPA Member of Beta Alpha Psi Member of Phi Kappa Phi Member of Texas.

Associate Of Science (As), Electronics, 3.3