Hope Lyons Email & Phone Number

There is one quality that sets the foundation for my career, and that is Trust. As an Operations Manager, I have earned the trust of various companies. As a direct result, I consistently drive operational improvements that align with business goals and promote a culture of safety, quality, productivity, accountability, and continuous improvement while achieving and exceeding financial targets through quality and cost-efficiency. I own strategic projects to improve operations and help scale those improvements across the business.I can break through the ossified routines of a business when noticing inefficiencies, and I do this through effective communication. A good operations manager identifies opportunities to boost morale within a company and seizes those opportunities to motivate teams, increase quality and performance, and drive positive change and visibility to the team. Defining and establishing clear objectives, expectations, and performance management measurements are essential. To build winning teams and correct operational deficiencies, I offer a comprehensive approach to the employee and work structure by 1) Putting everyone in the right position; this means that all talent acquisition and retention methods must be aligned with meeting the company goals. 2) Facilitate proper training, which might include new policy and process development. 3) Practice consistent and transparent communication. 4) Establish values; employees should know what is important to the company they represent, so they can be guided to collaborate towards reaching those same goals. Producing top-performing teams that deliver efficiency and quality is a recipe for success. As an accomplished Director of Operations, I have built a successful career in assessing and anticipating business requirements, identifying innovative strategy, and delivering tailored solutions to drive profitability and performance. I offer a unique depth and diversity of talent. From managing the input and output of resources to monitoring and reviewing financial performance, my focus remains on developing strategies that maximize productivity and minimize risk. I am committed to providing effective approaches to improve the operational functions in manufacturing, distribution, production, warehousing, logistics, and customer service.