Hope Jackson, Mpa, Pmp Email & Phone Number

Charlotte, North Carolina, United States

• Scoped customer accounts payable processes and integration requirements, developed project plans, and drove project execution from kickoff through adoption.• Created detailed project plans and managed projects and project team members to achieve target go-live dates.• Provided customer support during the Adoption phase, troubleshooting issues, assisting with software configuration and optimization, and answering how-to questions regarding Customers’ Account Payable Solutions, such as QuickBooks and AvidXchange B2B Products, such as AvidInvoice and AvidPay

• Increased financial predictability and improved resource billability utilization rates by over 10% through building, managing, and documenting a technical staffing system utilized by all portfolio directors and program managers.• Designed, implemented, and improved internal systems and processes that support overall program compliance, quality, and delivery through facilitated collaboration between company executives and cross-departmental leadership.• Improved the quality of decision making and collaboration while reducing bottlenecks with the Delivery Department leadership by eliciting portfolio and organizational priorities, identifying and monitoring risks, and documenting and analyzing mitigation strategies.• Formed accurate metrics around success, support, and partnership through the execution of surveys and interviews, utilizing Gallup and Survey Monkey, both inter-organizational and externally facing.

Houston, Texas, United States

• Managing over $90M of federal funds provided by the American Rescue Plan Act (ARPA) through Financial Stability, Workforce, and Small Business Programs for Harris County Residents by developing program strategy, managing vendor selection, implementing programs, managing the financials, and monitoring program results• Communication with stakeholders and leadership internal and external to the county on topics related to federally funded relief programs, as well as maintaining strategic partnerships with city, state, and federal agencies, advocates, and stakeholders on community needs, available funds, and resources, and competing priorities• Identifying risks and bottlenecks in the county’s allocation of $990M in ARPA funding while exploring accessible, timely solutions that will allow all funds to be consumed by 2026

Columbia, South Carolina Metropolitan Area

• Reviewed, communicated, managed, and analyzed complex data metrics focused on grant outcomes, training programs, and quality improvement initiatives at 100+ grantee health centres• Coordinated completion and presentation of organization’s Annual Report to board members and major funders by creating the initial document and confirming metrics identified through analysis and interviewing with subject matter experts• Developed data-driven recommendations to support the creation of a business transformation strategy allowing the organization to transition from device distribution to being the primary training provider for contraceptive care in South Carolina

Greater New York City Area

• Developed a performance management framework and scorecard for a national education client seeking to address regional inconsistencies and evaluate regional performance• Provided data analysis on student achievement and demographic variables that affect overall student performance• Created data visualization tools aimed at increasing access and understanding of district-wide affirmative litigation strategy

Columbia, South Carolina Area

• Championed re-branding initiative for the university website, incorporating updated web strategy, best practices in UX, and the transition to a new Content Management System (CMS) OUCampus• Managed complete project lifecycle for over 150+ university departments, offices, and satellite campuses• Led a team of 11 subject matter experts (SMEs)/peers in the successful delivery of a re-branded website for UofSC• Strategically allocated limited resources, both human and financial, to support on-time project completion

Kelantan, Malaysia

Charlotte, North Carolina Area

A leading provider of global trade management solutions, Integration Point, Inc. assists international companies by providing import and export visibility globally, delivering up‐to‐date global regulatory information and facilitating connectivity to supply chain partners and government agencies around the globe. Built on a single, web‐based platform, Integration Point allows organizations to secure their supply chain and comply with global regulatory requirements while improving visibility and realizing savings opportunities. Integration Point Global Trade Management includes solutions for: import/export management, supply chain security, entry validation, restricted party screening, product classification, free trade agreement qualification and duty deferral program management (US FTZ, Mexico Maquiladora, EU Customs Warehousing, etc.)• Implemented cloud-based software solutions customized to Foreign Trade Zones (FTZs) of multinational clients’ warehouses, zone regulations, and inventory management system requirements• Mapped zone processes (incoming, internal, removal) for each client, analyzed data and provided recommendations for Integration Point solutions to increase productivity and reduce instances of FTZ non-compliance• Created client-specific training and zone management documentation that focused on how to run the zone daily and create and submit reports to customs• Led internal regression testing prior to solution update releases to ensure no interruptions occurred within the zones due to the Integration Point product

Indianapolis, Indiana Area

Rolls-Royce is a business that depends on parts from over 660 preferred suppliers across the globe. Purchasing spans through the entire operation and can deliver real value throughout the supply chain. By combining on-the-job learning with modular training and project work, Purchasing- Professional Excellence Graduates get involved in everything from researching and evaluating potential new sources, through every stage of the contract negotiation process, to working with established suppliers to help PE Grads improve performance.• Developed and implemented re-sourcing strategies for naval components, incorporating local small business suppliers• Supported $3M in annual spend for federally controlled turbine components by evaluating suppliers, negotiating contracts, and reviewing the quality of components• Negotiated 10-year contract with year-on-year cost reductions saving $700K and avoiding $200K in additional spend• Led internal Department of Defence (DoD) audit• Reduced $20K in material inventory cost utilizing methods of inventory disposition

Master'S Degree, Public Affairs

Bachelors Of Science, International Business

Bachelor Of Science (Bs), Management Science

Spanish Language And Literature