Hope Jackson, Mpa, Pmp Email & Phone Number

Charlotte, North Carolina, United States

• Scoped customer accounts payable processes and integration requirements, developed project plans, and drove project execution from kickoff through adoption.
• Created detailed project plans and managed projects and project team members to achieve target go-live dates.
• Provided customer support during the Adoption phase, troubleshooting issues, assisting with software configuration and optimization, and answering how-to questions regarding Customers’ Account Payable Solutions, such.

• Increased financial predictability and improved resource billability utilization rates by over 10% through building, managing, and documenting a technical staffing system utilized by all portfolio directors and program.
• Designed, implemented, and improved internal systems and processes that support overall program compliance, quality, and delivery through facilitated collaboration between company executives and cross-departmental.
• Improved the quality of decision making and collaboration while reducing bottlenecks with the Delivery Department leadership by eliciting portfolio and organizational priorities, identifying and monitoring risks, and.
• Formed accurate metrics around success, support, and partnership through the execution of surveys and interviews, utilizing Gallup and Survey Monkey, both inter-organizational and externally facing.

Houston, Texas, United States

• Managing over $90M of federal funds provided by the American Rescue Plan Act (ARPA) through Financial Stability, Workforce, and Small Business Programs for Harris County Residents by developing program strategy.
• Communication with stakeholders and leadership internal and external to the county on topics related to federally funded relief programs, as well as maintaining strategic partnerships with city, state, and federal.
• Identifying risks and bottlenecks in the county’s allocation of $990M in ARPA funding while exploring accessible, timely solutions that will allow all funds to be consumed by 2026

Columbia, South Carolina Metropolitan Area

• Reviewed, communicated, managed, and analyzed complex data metrics focused on grant outcomes, training programs, and quality improvement initiatives at 100+ grantee health centres
• Coordinated completion and presentation of organization’s Annual Report to board members and major funders by creating the initial document and confirming metrics identified through analysis and interviewing with.
• Developed data-driven recommendations to support the creation of a business transformation strategy allowing the organization to transition from device distribution to being the primary training provider for.

Greater New York City Area

• Developed a performance management framework and scorecard for a national education client seeking to address regional inconsistencies and evaluate regional performance
• Provided data analysis on student achievement and demographic variables that affect overall student performance
• Created data visualization tools aimed at increasing access and understanding of district-wide affirmative litigation strategy

Columbia, South Carolina Area

• Championed re-branding initiative for the university website, incorporating updated web strategy, best practices in UX, and the transition to a new Content Management System (CMS) OUCampus
• Managed complete project lifecycle for over 150+ university departments, offices, and satellite campuses
• Led a team of 11 subject matter experts (SMEs)/peers in the successful delivery of a re-branded website for UofSC
• Strategically allocated limited resources, both human and financial, to support on-time project completion

Kelantan, Malaysia

Charlotte, North Carolina Area

• A leading provider of global trade management solutions, Integration Point, Inc. assists international companies by providing import and export visibility globally, delivering up‐to‐date global regulatory information.
• Implemented cloud-based software solutions customized to Foreign Trade Zones (FTZs) of multinational clients’ warehouses, zone regulations, and inventory management system requirements
• Mapped zone processes (incoming, internal, removal) for each client, analyzed data and provided recommendations for Integration Point solutions to increase productivity and reduce instances of FTZ non-compliance
• Created client-specific training and zone management documentation that focused on how to run the zone daily and create and submit reports to customs
• Led internal regression testing prior to solution update releases to ensure no interruptions occurred within the zones due to the Integration Point product

Indianapolis, Indiana Area

• Rolls-Royce is a business that depends on parts from over 660 preferred suppliers across the globe. Purchasing spans through the entire operation and can deliver real value throughout the supply chain. By combining.
• Developed and implemented re-sourcing strategies for naval components, incorporating local small business suppliers
• Supported $3M in annual spend for federally controlled turbine components by evaluating suppliers, negotiating contracts, and reviewing the quality of components
• Negotiated 10-year contract with year-on-year cost reductions saving $700K and avoiding $200K in additional spend
• Led internal Department of Defence (DoD) audit
• Reduced $20K in material inventory cost utilizing methods of inventory disposition

Master'S Degree, Public Affairs

Bachelors Of Science, International Business

Bachelor Of Science (Bs), Management Science

Spanish Language And Literature