Marketing & Creative Services Coordinator
Worcester, Massachusetts
• Designed graphics for all departments using Adobe CC to drive retail and ticket sales, execute partner activations, and increase reach and engagement on social and digital• Directed creative incl. acting as POC for ad agency; developed brand style guide• Supported social media management incl. content creation, game day coverage, analytics• Executed promotional schedule incl. procurement & distribution of giveaways, logistics, partner activations, and managing budget • Advised marketing strategy and best practices• Executed all email, SMS, paid social campaigns; tracked analytics • Managed website, monitored traffic w/ Google Analytics • Introduced and executed retail sales campaigns - Increased e-commerce traffic by 22%, revenue by 13%, and helped produce the the only stream of revenue during the pandemic • Worked with internal teams to execute campaigns, activations & community programs• Led shift of in-person to virtual during pandemic incl. partner activations and in-game sponsored elements, member events, community initiatives, etc.• Led launch and maintained new website and Digideck