Ian Hopper

Ian Hopper Email and Phone Number

Infrastructure Architect, Security Auditor and Project Manager @ EIS Group Ltd
California, United States
Ian Hopper's Location
San Francisco Bay Area, United States, United States
Ian Hopper's Contact Details

Ian Hopper personal email

n/a

Ian Hopper phone numbers

About Ian Hopper

Full-stack, full-cycle, Cloud technical leader - architecture, development, security and compliance.Style: calm, detail-oriented, diplomatic, with international experience and background.Approach: broad perspective of architecture, solution and operations.Delivers: dependable XaaS solutions, particularly for large customers.Implemented, operated, supported and audited SaaS customer financial systems, while protecting architectural, compliance, and commercial context.Over many projects, hands-on experience in these areas:● Vertical Markets via SaaS: workflow/imaging, professional services automation, and insurance.● Engagement Processes: pre-sales, prototype, plan, estimate, design, implementation, acceptance/pilot/beta, go-live, support, major upgrade, and phased migration/sunset.● Software Tiers: UI, business logic, persistence, database, attachments, batch, middleware, enterprise and service provider integration.● Infrastructure Tiers: browser, client network, front-end network, VPN, proxy/LB, Java-container, OS, database, VM-guest, VM-host/console, storage and core network.● Operations Domains: faults (redundancy, disaster recovery), configuration, accounting, performance (usage, capacity) and security – including monitoring and automation.● Assurance for Infrastructure and Operations: risk management, control implementation and annual external audits (SOC1/2/3, ISO-27000).My recent two positions are/were spun-off divisions of Exigen Group; the long-running SaaS customer engagements successfully spanned the reorganizations – hence overlapping date-ranges.Previously, as primary compute platform architect: modernized a high-availability, high-capacity telephony product; extended market-leader product life by 10 years, targeting large enterprises and call-centers.● Early adoption of Wind River VxWorks and commercial processors delivered 10x capacity and allowed modern programming languages and architecture, enabling mobility and VOIP offerings.

Ian Hopper's Current Company Details
EIS Group Ltd

Eis Group Ltd

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Infrastructure Architect, Security Auditor and Project Manager
California, United States
Ian Hopper Work Experience Details
  • Eis Group Ltd
    Infrastructure Architect, Security Auditor And Project Manager
    Eis Group Ltd
    California, United States
  • Eis Group Ltd
    Infrastructure Architect, Security Auditor And Project Manager
    Eis Group Ltd 2013 - Present
    San Francisco, California, Us
    ● Insurance Core SaaS (2010+): operated and supported customer solutions, including international customer project and relationship management, as well as guiding customer-direct and AICPA and ISO external IT security audits.● Insurance Solution Secure Agile Development Tools via SaaS (2014+): service planning and compliance; actively used by several major customers.(EIS Group was the Insurance division spun-off from Exigen Group in 2008. Long-running projects overlap reorganizations.)
  • Exigen Group - Expert Markets
    Infrastructure Security Architect And Project Manager
    Exigen Group - Expert Markets 2006 - 2013
    Us
    ● Financial Records Workflow/Imaging SaaS/BPO (2003-2014): stabilized, expanded, optimized, upgraded, supported, operated and smoothly retired customers. Solution based on both Microsoft Windows (COM) and Java. Supported $1M annual revenue for 12 years. Successful major feature development. Successful change of BPO partner. Smooth sunset.● Music Royalty Processing SaaS (2007): Outlined DR options for founding customer.● Professional Services Automation SaaS (2003-2015): Supported and operated for many customers, managed annual external AICPA audits for one customer.(Expert Markets spun-off from Exigen Group in 2008. We operated SaaS solutions for affiliates such as EIS Group. Long-running projects overlap reorganizations.)
  • Exigen Group - Expert Markets
    Architect/Manager - Saas Solution And Infrastructure
    Exigen Group - Expert Markets 2003 - 2006
    Us
    ● SaaS Workflow Implementation and Operation: fortune 500 customer.Application/query tuning for Oracle, attachment storage capacity expansion, DB version upgrade needed regression suite, complex feature development and single-sign-on integration update.Solution/Software/System and Network troubleshooting and evolution.● SaaS Professional Services Automation: large number of smaller customers.Leveraged designed-in operations automation to deliver smooth upgrades, developed some fixes for motoring and maintenance-window automation.
  • Exigen Group - Expert Markets
    Solution Architect - Professional Services
    Exigen Group - Expert Markets 2002 - 2003
    Us
    Dot-com crash; "all hands on deck"​.Professional services - On-Site, including International. Role: pre-sales and post-sales enterprise software implementations.● Discovery/Proposal: California - Web Front-End for Legacy System.● Prototype and Proposal: England - Web Front-End for Legacy System.● Implementation of application redundancy: Australia/APAC - WebUI for Call Center telephony control. Completed successfully and avoided capital cost of load-balancer and avoided integration issue between load-balancer and URL encoding constraints.
  • Exigen Group - Expert Markets
    Architect - Hosting Design
    Exigen Group - Expert Markets 2001 - 2002
    Us
    Outlined software/server/network structure for multiple-tenant hosted solutions.● Role of subnetworks, including security zones and management plane.● Created prototype network to prove out all concepts and begin creation of detailed procedural documentation.● Hands-on Cisco switches and firewall, F5 load-balancer, FreeBSD, Linux and Windows 2000.
  • Exigen Group - Expert Markets
    Architect, Integrator And It Manager
    Exigen Group - Expert Markets 2000 - 2001
    Us
    Small company, so I wore "multiple hats":1) IT Manager and EngineerSet up company network, including VPN and secure WEB access.Hands-on Cisco switches and firewall, F5 load-balancer, FreeBSD, Linux and Windows 2000.2) Architect, primarily at product level.3) Integration Manager - receiving builds from eastern-Europe, applying basic sanity-test and repeatable installation process.4) Stress/Reality Tester - daily commute via Cal-Train as perfect scenario for mobile/WAP usage, including problems with connection stability.Company merged into Exigen Group, with decent valuation.
  • Nortel Networks
    Chief Software And Product Architect
    Nortel Networks 1995 - 2000
    Ca
    Guided long-term choices for product technology, development tools and processes. The company was heavily exploring ATM and IP technologies to rejuvenate the PBX product line.Directly assisted projects with design and support (including fire-fighting, as needed, particularly near the end of the Santa Clara location).Second refresh of compute platform delivered 5x capacity increase; commercial shared-nothing physical architecture allowed use of off-the-shelf processor blades.Consulted with and mentored many of the software engineers, both direct reports and project-affiliated.
  • Nortel Networks
    Product Architect - Network Evolution
    Nortel Networks 1992 - 1995
    Ca
    Part of multiple-site extended teams focused on applying ATM technology to the existing PBX product-line. This would replace the "fixed-purpose" network in the PBX with a generic (ATM) network. Work primarily was product hardware and network design. Patent obtained.
  • Nortel Networks
    Manager - Platform Architecture And Os
    Nortel Networks 1989 - 1992
    Ca
    Meridian Evolution - Platform RevolutionManager within larger project team that migrated Meridian 1 (SL-1) from a completely closed computing technology to VxWorks and commercial microprocessor. The result was a further decade of product growth, both commercially and technically.Nortel acknowledged this work via a President's Technology Award of Excellence, and a substantial stock-option grant - at the time, a rare reward.
  • Nortel Networks
    Manager - Development Tools
    Nortel Networks 1987 - 1989
    Ca
    BNR was the R&D arm of Nortel, converged as of 1989.Guided team of internal developers during migration from Mainframe to Unix development platform and Rational Clear-Case.
  • Nortel Networks
    Software Engineer
    Nortel Networks 1981 - 1987
    Ca
    Meridian PTE (Packet Transport Equipment - Blade-based Platform)Service Base Software - Document Manager developer and Operating System guru.Field Introduction and Support - Remote Support Tools including multi-node access, based on XMS user-mode device drivers. Installation/Configuration Tools and Automation.During Waterloo degree (Co-operative education) - worked two terms on XMS distributed OS; file server with transnational semantics. XMS was used as platform for PTE, programmed in BNR's distributed Pascal.

Ian Hopper Skills

Enterprise Software Architecture Security Software Development Unix Professional Services Agile Methodologies Saas Cloud Computing Distributed Systems Linux Software Project Management Software Engineering Integration Networking Software Design Telecommunications Operating Systems Oracle Management Software Architecture Java Architectures Infrastructure Storage Voice Over Ip System Architecture Internal Audit Troubleshooting Database Development Query Tuning Platform Architecture Virtualization Sdlc Voip Software As A Service Software Development Life Cycle Sql C++ C Middleware It Audit Javascript Project Management Program Management Requirements Analysis Start Ups Solution Architecture Enterprise Architecture Data Center

Ian Hopper Education Details

  • University Of Waterloo
    University Of Waterloo
    Computer Science / Software Engineering

Frequently Asked Questions about Ian Hopper

What company does Ian Hopper work for?

Ian Hopper works for Eis Group Ltd

What is Ian Hopper's role at the current company?

Ian Hopper's current role is Infrastructure Architect, Security Auditor and Project Manager.

What is Ian Hopper's email address?

Ian Hopper's email address is ih****@****oup.com

What is Ian Hopper's direct phone number?

Ian Hopper's direct phone number is +1 (415) 402*****

What schools did Ian Hopper attend?

Ian Hopper attended University Of Waterloo.

What are some of Ian Hopper's interests?

Ian Hopper has interest in Science And Technology.

What skills is Ian Hopper known for?

Ian Hopper has skills like Enterprise Software, Architecture, Security, Software Development, Unix, Professional Services, Agile Methodologies, Saas, Cloud Computing, Distributed Systems, Linux, Software Project Management.

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