Works in the field with existing and prospective merchants who are or will be enrolled as retail partners with Glasson Tool and Supply. Build(s) relationships with retailers and ultimately enroll them in the fastener, bolts , dock hardware program and provide necessary tools to sell as retailers. Represent an assigned territory and to meet company goals.

Wholesale Vendor Support to professional contractor merchants on a weekly and bi-weekly basis providing fasteners and tool support.

•Handle and monitor all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation•Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward•Recruit, interview and train team members•Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly•Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out•Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue•Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events• Provide assistance with Revenue Management with the correct applications to micro - analyze the market and optimize product availability and price to maximize revenue growth.

•Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward•Recruit, interview and train team members for the following departments: Front Office / Food and Beverage •Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly•Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out•Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue•Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events•Assist with food and alcohol orders to ensure inventory was balanced at all times

Handle and monitor all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation•Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward•Recruit, interview and train team membersAssist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly•Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out•Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue•Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events• Provide assistance with Revenue Management with the correct applications to micro - analyze the market and optimize product availability and price to maximize revenue growth.

Review daily inspection(s) and action report(s) for Each Department head(s) and representative. Facilitate a committee of volunteers from each department of the hotel to provide direct information and discussions on ideals or concerns to be addressed (property & community specific) or place a vote on to address directly with the Excecutive leadership within the company direct and abroad.

Training; Maintaining of Documentation; Procedural Guides; Guest Satisfaction; Inter-Departmental Relationships; Manage Property Operations after administration hours such as Front Office, Housekeeping, and Maintenance. Forecast; Award Management;

WORKED WITH AND TRAINED WITH THE FOLLOWING KEY DEPARTMENTS :THE FRONT DESK, HOUSEKEEPING, BASIC ENGINEERING, BANQUETS, AND SALES DURING MY INTERNSHIP.

Hiring; Training; Maintaining of Documentation; Procedural Guides; Customer Satisfaction; Monitor Inventory, conduct staff meetings , and sales analysis.

*Sale recreational equipment (example : ATV's & Motorcycles)*Seasonal part time position