Horacio Jara

Horacio Jara Email and Phone Number

CRM, PMS Specialist @ OpenHotel, Inc.
las vegas, nevada, united states
Horacio Jara's Location
Tijuana, Baja California, Mexico, Mexico
Horacio Jara's Contact Details

Horacio Jara personal email

About Horacio Jara

Hi have been working with in the call center industry for the last 13 years, learning from customer service to tech support and upsells. Where I really shine it's that I do rapport building and my patience overall.

Horacio Jara's Current Company Details
OpenHotel, Inc.

Openhotel, Inc.

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CRM, PMS Specialist
las vegas, nevada, united states
Website:
openhotel.com
Employees:
8
Horacio Jara Work Experience Details
  • Openhotel, Inc.
    Tech-Support Specialist
    Openhotel, Inc. Oct 2023 - Present
    View
  • Left Main Rei
    Sales Force Specialist
    Left Main Rei Jan 2021 - Jan 2024
    Estados Unidos
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  • Elo'S Solutions
    Director De Proyecto
    Elo'S Solutions Mar 2016 - Jan 2024
    México
    I have been working as independent contractor for different companies as Movate, Directly, Microsoft as Tier 2 Agent for and Junior project manager. I have set up customer support processes that I learn with my previous experiences, and I have created full training guides using Loom and Zoom for call centers like in Left Main.
  • Connempathy
    Chat Support Agent
    Connempathy Jul 2018 - Oct 2021
    Tijuana, Baja California, México
    Take chats from client who are looking to place an order online and assist them in case they have a complaint or want to make a return. I Also did retention for client who were looking to cancel their membership. The workload was very heavy, but I learned a lot from them, dealing with difficult clients is were I shine.
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  • Telvista
    Especialista En Soporte Técnico Y Servicio Al Cliente
    Telvista Jun 2015 - Jul 2018
    México
    I use to work for Verizon Fios where I use to receive calls only form client who were having technical problems of all sorts like issues with the wiring, power cycle issues, schedule technical appointments and Up sells. Telvista help me to understand in a big picture how was the customer service has to be done.
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  • Seguros Sin Barreras
    Analista De Datos
    Seguros Sin Barreras Jul 2011 - Aug 2015
    Tijuana, Baja California, México
    I started as an account clerk for 6 months, but I was promoted to the collections department as Business analyst and my main task was to get all the numbers from the individual collectors and create reports with pivot tables to show the department their bonuses, top collector and the monthly department bonus.

Horacio Jara Education Details

  • Uabc
    Uabc
    Telecommunications Management

Frequently Asked Questions about Horacio Jara

What company does Horacio Jara work for?

Horacio Jara works for Openhotel, Inc.

What is Horacio Jara's role at the current company?

Horacio Jara's current role is CRM, PMS Specialist.

What is Horacio Jara's email address?

Horacio Jara's email address is so****@****ail.com

What schools did Horacio Jara attend?

Horacio Jara attended Uabc.

Who are Horacio Jara's colleagues?

Horacio Jara's colleagues are Michelle Herrin, Joyce Barrera, Joel Antonio Sánchez Silva, John Peron, Sergio Gómez, Adriana Zamora, Cindy Heinichen.

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