• Successfully executed numerous strategic consulting projects for credit/debit cards, driving business growth and revenue generation:o Designed the strategy for launching an acquiring operation for a development bank in Mexico, identifying key strengths, weaknesses, and outsourcing opportunities.o Developed revenue enhancement strategies for a prominent card brand in Mexico, targeting attractive market segments and proposing impactful initiatives.o Conducted a comprehensive… Show more • Successfully executed numerous strategic consulting projects for credit/debit cards, driving business growth and revenue generation:o Designed the strategy for launching an acquiring operation for a development bank in Mexico, identifying key strengths, weaknesses, and outsourcing opportunities.o Developed revenue enhancement strategies for a prominent card brand in Mexico, targeting attractive market segments and proposing impactful initiatives.o Conducted a comprehensive evaluation of a top bank’s card value proposition, providing qualitative assessments and recommendations for a successful re-launching.• Streamlined the recruitment and onboarding processes, ensuring the selection of top-tier candidates and their seamless integration into the company's working environment. Show less

• Strengthened communication and presentation skills through full-time training at the prestigious American Academy of Dramatic Arts. • Showcased acting talents in Off-Off Broadway plays, short films, commercials, and voiceovers, further honing versatility and creativity.

• Pioneered an innovative approach to offer upscale Visa products (Gold, Platinum) to existing cardholders, leveraging spending patterns for targeted upgrades across Latin American countries • Conducted in-depth portfolio analysis and segmentation for leading banks in Peru and Venezuela, leading to the design and implementation of tailored strategies. • Collaborated with cross-functional teams within member banks to negotiate data requirements and ensure seamless strategy execution… Show more • Pioneered an innovative approach to offer upscale Visa products (Gold, Platinum) to existing cardholders, leveraging spending patterns for targeted upgrades across Latin American countries • Conducted in-depth portfolio analysis and segmentation for leading banks in Peru and Venezuela, leading to the design and implementation of tailored strategies. • Collaborated with cross-functional teams within member banks to negotiate data requirements and ensure seamless strategy execution. • Presented insightful findings and results to senior management, driving strategic decision-making processes Show less

• Leveraged statistical software (SPSS) to analyze purchasing behavior and segment credit card portfolios in Peru and Venezuela. • Led multifunctional teams to develop and implement immediate strategies based on segmentation findings, collaborating closely with business and IT departments within member banks.• Delivered comprehensive account databases for successful strategy implementation and presented outcomes to client's upper management.

• Orchestrated impactful events in Latin America to promote new payment technologies, including Visa solutions for mobile commerce and contactless cards. • Spearheaded initiatives to drive the sale of cellular airtime using debit and pre-paid cards in Mexico. • Effectively managed budget allocation in coordination with the financial comptroller of Visa LAC's Products unit

• Developed indicator dashboards for multinational banks, facilitating packaged incentive offerings and enhancing regional performance. • Successfully implemented a money transfer pilot project using automated kiosks and debit cards, resolving technical challenges and ensuring seamless operations.• Designed and implemented a Financial Rolling Forecast Model, collaborating with IT teams and delivering comprehensive training for its successful adoption.

• Analyzed statistical data of branches’ transaction volume, and subsequently introduced outsourcing of tellers for peak days, maintaining high service standards. Results included staff reduction of 350 tellers and approximate savings of US$2.4 million per annum. • Designed a conceptual model of an Early Warnings System for its development by IT, to report significant variations in deposit levels of top branch customers (80% of business volume per branch). • Designed Customer Service… Show more • Analyzed statistical data of branches’ transaction volume, and subsequently introduced outsourcing of tellers for peak days, maintaining high service standards. Results included staff reduction of 350 tellers and approximate savings of US$2.4 million per annum. • Designed a conceptual model of an Early Warnings System for its development by IT, to report significant variations in deposit levels of top branch customers (80% of business volume per branch). • Designed Customer Service System enabling communication and standardization between 575 branches for customer issue resolution, decreasing response time (from 2 weeks to 3 days) ensuring full and timely follow-up of all requests. Show less

• Designed a Human Resources plan for one of the largest oil companies in Latin America (3.45 million barrels/day) in response to its partition in six companies, including the activities for implementation of career plans, annual employee appraisals, and salary reviews. • Developed a study of Information Systems trends in Mexico for its presentation in an international forum held by BAH. • Evaluated and recommended application software for a top, government owned Mexican insurance… Show more • Designed a Human Resources plan for one of the largest oil companies in Latin America (3.45 million barrels/day) in response to its partition in six companies, including the activities for implementation of career plans, annual employee appraisals, and salary reviews. • Developed a study of Information Systems trends in Mexico for its presentation in an international forum held by BAH. • Evaluated and recommended application software for a top, government owned Mexican insurance company. Recommendation was subsequently implemented by the client. Show less