Horacio Gonzalez Email and Phone Number

Lead customer engagement for all Presale activities.• Offer preparation, with revenue modeling with focus onto P&L to each deal aligned with Sales strategy.• Manage life cycle of all hardware and software products in the portfolio.• CDO direct report supporting Huawei analytics Solution focusing on a unique data convergence design maximizing ROI for deployment scenarios enhancing subscriber’s experience.• Member of the mentoring program for new talent, currently training two candidates in the best practices of Product Managing.• Direct approach on conflict resolution with internal teams and customer facing.• Led integration efforts between local customers and expat employees to enhance business relationships.• Product design for ONT both in software development and hardware aspects, interacting with both customers and R&D teams.• Analysis of market trends and competitions on ONT/OLT products and their applications into business development.• Tools used: Huawei Isales and Huawei W3

Bring and maintain technical expertise in FN products and solutions and in Nokia end-to-end solutions involving FN products. Expert in taking chaos into Good Architecture and continuous improvement Architecture. Lead FN customer facing technical engagements, for our Software Define Networks Cloud Solutions .in our Regional customer Understand and Communicate Cloud Infrastructure proposals detailing hardware/software components, costing, timelines, risks/issues to senior leadership internally and client teams Build a strategic business development plan for the target markets and ensure it is well aligned across NOKIA. Execute the strategic business development plan while working with key internal stakeholders. Directly manages the pre-sales and business development efforts to promote our SDN Cloud solutions in Telecom/IT operators and Hole-Sale. Develop deep understanding of key technology trends (standards, industry events, etc.). Establish trusting relationship with customers C-level technical decision makers, to align on technology needs and roadmaps and identify cross-selling/up-selling opportunities for Nokia and FN. Lead discussions on technical requirements and gaps with Product Managers and System Engineers to ensure customer commitments can be met, during pre-sales engagements and to make sure products and services roadmap align with LAT Market customers’ long-term needs. Support the sales team in complex technical discussions and E2E solutions/architecture presentation to customers. Participate in periodic reviews with Product Managers and Global teams to align on LAT Market technology trends. Guide offer solution strategy (product and services) for complex cross-domain offers, working with domain pre-sales specialists as required, and, and leading transfer of solution sold for deals to delivery teams. Lead pre-sales activities and effectively present our security platform and solutions.

Deliver the CLOUD implementations for the SDN early adoption in Telecom Customers. Ensures project/program AGILE management leading the Scrum meetings for products and services. Development and execution of a detailed project plan that includes all phases of project delivery (including billing against milestones) E2E planning and management of financial and operational performance. Work with and communicate to CIOs and CTOs before, during implementation and ongoing service delivery Assist the pre sales effort to evaluate requirements and provide guidance in support of Statement of Work preparation. Responsible for leading and developing new or emerging technology service offerings. Assemble and lead the project team which often includes internal/external resources, partners Develop the baseline project plan/ charter and schedule and as necessary incorporate multiple project plans into one overall project plan against which the impact of potential scope changes on schedule, budget, and performance requirements is evaluated.nalyze current Agile practices/processes, prioritize areas of improvement and work with key stakeholders to implement the improvements.

Accomplishments: Revive and back on track 11 projects with time deviation of 24 weeks in a short 10 days, successfully bringing all customer up to speed and creating a new action plan to all stopped activities.Responsibilities:• Provide accountability for planning, managing, leading and motivating a cross functional team to implement projects• Develop budgets, Deployment plans and schedules for the payroll implementation projects.• Facilitate requirements gathering for especial customization of payroll software in each customer.• Leading and managing comprehensive project plans, issue management, risk identification and management, change management and resource management utilizing the Implementation PMO standard PM best practices and methodology.• Responsible for communicating to project stakeholders and client project teams to transfer their PM knowledge/skills to other members of the Implementation team.• Managing strong healthy relationships with stakeholders, project teams and external vendors ensuring that project delivery expectations are clearly defined and met. Build and maintain a reference-able customer relationship.• Assume day-to-day responsibility for ensuring that the project is completed on time and within budget, providing deliverables of the highest quality.• Assisting in the continuous evolution of the PMO best practices and coach/mentor members of the Implementation team• Develop and maintain all project documentation (Project plan, Issue and Action Logs, Risk Management, Project Status Report, Lessons Learned, Post Implementation Reviews.• Work closely with the Technical Project Management team to: share best practices, help resolve project issues, and ensure that staff is properly allocated to tasks by considering staff’s skills and interests, and the project’s needs.Maintain client relations and communications including status reporting and informal conversations.

Accomplishment: Successfully Manage the Project delivery of Technical supportResponsibilities: Auto.matc is an integrator of solutions around the world. As a project delivery lead my responsibilities are: Execute the Delivery Management Communications and Stakeholder Management plan, acting as an ambassador for the Delivery Management function. Co-ordinate production of the Top-Down and Bottom-Up for planning, design and execute projects including budgeting. Liaising with DBT Leads to source appropriately skilled resources, documenting the output in a standard format. Produce Internal Work Packages for projects, gaining approval from the Management Leaders, and managing delivery to the approved baseline of scope, schedule, and cost. Manage and adhere to the Change Control process. SLA contract management and oversee contract operations in an outsourcing or co-sourcing environment. Issue resolution in a complex / changing environment.Preparation of proposal in several languages (English & French)develop and maintain various departmental relationships (Operations, Sales, Product Management, stakeholders to respond to customer specifications. •Define need for and develop initial budget and project definitions for strategic technology initiatives, prioritize the approved initiatives•Set cross-functional direction and ensure integration across technology functional areas.•Senior Manager responsible to lead technical teams during critical infrastructure outages that impact the ability to conduct business•Strives to ensure an adaptive technology environment as measured by implementing core technologies that improves the speed to delivery of new business initiatives.•Implementation of Call Center.

Accomplishment: Successfully introduce OPTIMI in Movilnet and Digitel, tow mayor Mobil Operators in Venezuela, the international Sales team to key C-level officials to create competitive sales opportunities. Responsibilities: Develop and maintain a quality pipeline of solution and service opportunities. Work closely with the product and delivery teams to identify sales opportunities in accounts and engages appropriate resources to develop the opportunity. Understand, position, and sell the full suite of our client solutions. Driving Consulting Services deals end to end. From lead generation and qualification, to solution development and presentation, to contract negotiations, to deal closing and to making sure the deal is property transitioned to product consultants.

Accomplishment: Increase revenue of Nextstep communications in a million US Dollars a year in new Telecom services in Movistar VE, & Movilnet VE in 2008 and 2009 alone. Responsibilities: • Principal interaction with customer and prospect’s to address technical questions.• Coordinating & performing product demonstrations, create customer specific technical presentations.• Maintaining high levels of technical product knowledge for Policy, Session Control, Subscriber Data Management and Performance Management product lines. Gathering customer requirements and submission of requirements to Product Line Management. • Working with Tekelec solution team to ensure quotation matches PO prior to deployment.

Accomplishment: Successfully Manage the amount of project participation in CALA Region for Tekelec in the amount 500.000 USD for services render every year from 2006 up to 2008, by assembling a powerful technical team personally who was selected and trained by me personally.Responsibilities: • Manage and coordinate human and technical resources allocation in order to complete feasibility studies and network elements and services integration.• Management and implementation support unit Tekelec solutions of different customers in Latin America in a ratio of contractor professional services. • Increase the participation of implementations in LATAM to become the first service provider Tekelec. • Additionally achieves enter the Telmex (TELCEL) Mexico market. • In charge of managing a team that provides installations and support for Tekelec products.• As Operational Manager I was in charge of a large OPEX budget to be administrated in large operations across Latin America providing implementation & support services to all Telecomm customer.• Creation of new strategies to manage support issues, in each customer. • Perform SLA contract management and oversee contract operations, where all requirements were met with most professionalism making a thorough analysis before committing to a new project. • Supervise the support team with 24/7 rotating personnel for several customers in Latin America region. • Re write, translate and teach to teammates all operational procedures for structural support and deployments of new systems. • Design operational strategies to each project structure and implementation handcrafted to the customer need and requirements.• Responsible for infrastructure Hardware & Software license agreements• Successful Management and Implementation Support group on different clients and projects in LATAM.

Accomplishment: Successfully Manage three mayor Mobil switching offices Projects, taking the project form it’s Planning, implementing and delivery to O&M, providing an important grow of the Mobil network that led to increase the customer base from 2 MM Customer up to 6 MM customer in only two years.Responsibilities: My primary responsibility was to direct implementations of telecommunications platforms for the CORE Network Mobile networks TDMA, CDMA and GSM, coordinating deployment, technical testing & network integration with different providers, coordinating the implementation of quality standards in implementing, managing the budget execution each project, integrating different providers on each project to ensure compliance with the right goals.

In charge of debriefing reports of detail engineering of cell sites in order to inform to Movilnet, how they may expand their cell site to improve cellular service and guarantee the possibility of install third generation such as CDMA 1XRTT. Expand DC Energy to implement CDMA 1XRTT using the current energy platform used to support former technology, in our case TDMA