Horacio U. Email & Phone Number

Texas, United States

Dallas, Texas, United States

• Proficiently handle and respond to a wide range of security incidents across multiple domains, including email, endpoint, and cloud, showcasing a deep understanding of incident response protocols. • Actively safeguard the organization's security by promptly addressing and mitigating 20-40 security alerts on a weekly basis, ensuring the identification and neutralization of potential threats. Provide accurate and detailed documentation of cases to provide sufficient understanding of case steps.• Demonstrate meticulous attention to detail in documenting each case, producing comprehensive and accurate reports to aid in understanding case steps and facilitating further analysis.• Adapt well to fast-paced environments, following incident response procedures with precision and efficiency to minimize the impact of security incidents and swiftly restore normal operations.

Dallas, Texas, United States

• Accurate and timely delivered 1,000 packages weekly to business and residential customers through different routes as a swing courier driving an estimate of 75-100 miles per day• Practiced safe and secure methods to load, unload, prepare, inspect, and operate delivery vehicle to avoid damages to goods • Managed package intake, sorting, organizing and delivery within required timelines • Verified accuracy of inventory and shipping information and reported any incorrect addresses or missing packages.• Provide excellent customer service to new and long-term clients by answering question, providing information as needed and resolving complaints• Ensured quality of package delivery with strict adherence to policies and procedures to include handling perishables or other items requiring special handling procedures• Received 2 safe driving awards for driving with no incidents .

Fort Worth, Texas, United States

• Provided updates for boundary lines and prepare sites for construction so that legal disputes are prevented• Examined previous records and evidence to ensure data accuracy• Utilized equipment and tools to accurately measure land features such as longitudes, latitudes, and elevation • Reviewed Maps, Sketches and Charts and ensured all documentation was well organized• Provided guidance to field staff by assisting with any questions or helped by collaborating resources• Volunteered for any additional training provided by the company• Ordered and maintained equipment and do regular tests to ensure functionality and to save company resources• Reported survey results to Job Supervisors/Superintendents • Collaborated with Architects and engineers on several projects to ensure smooth workflow.

Associate'S Degree, Information Technology

Education record