Horatio Toledo Email and Phone Number
Horatio Toledo work email
- Valid
Horatio Toledo personal email
An exceptional, organized, competent and dynamic IT Leader with 15+ years of solid experience creating and delivering corporate web solutions. I am a confident multilingual communicator who connects easily with both internal and external customers. I have consistently demonstrated the ability to translate complex technical information to non-technical audiences.I have a strong reputation in the field for consistently meeting deadlines without compromising on quality. Known for being tenacious when it comes to problem-solving issues; provides key business insights to develop process and efficiency improvements that drive growth. Areas of Expertise:• Top-Tier software & web solutions support• Process design architecture• Customer Support• Continuous Improvement • Research Methodologies• Product Management• Qualitative Data Analysis • Troubleshooting IssuesTechnical Skills: Mastered hospitality and Meetings & Events industry data management tools, including Cvent, StarCite, Lenos, Metron, Signup4, Salesforce, Share Point, Microsoft 385, Trondent, and Get There and the Sabre GDS system. Software: Microsoft Office Suite, Basic SQL, PointClickCare, Cognos Tools, Windows (And most web building platforms: Wix, WordPress, Godaddy, among a few)Highly proficient with Management, Systems Architecture, Process Design & Implementation, and Databases (SQL, Access and HTML).Developed and implemented web technology for Eli Lilly, Merck, GSK
Proserveit
View- Website:
- proserveit.com
- Employees:
- 85
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Information Technology System AdministratorProserveit Dec 2020 - PresentCharlottetown, Prince Edward Island, Canada- Work with ConnectWise, Kaseya, Azure, Office 365 cloud administration.- Bilingual work (English/French)- IT support role, working with Active Directory, Server 2008+, SQL, Microsoft Exchange, Azure, VMware, Citrix, ITGlue.
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Senior Multilingual Web DeveloperAmerican Express Global Business Travel Nov 2015 - Sep 2020Souris, Prince Edward Island, Canada- Create and manage multilingual websites in the CVENT platform for Meetings and Event of multiple corporate clients - strong experience with the Pharma industry. (e.g. Merck, GSK, Astrazeneca) -
Global It Support - Level 1 - AfterhoursCareworx It Apr 2009 - Oct 2019Prince Edward Island, Canada- Provide technical assistance to system users in 4 languages (English, French, Spanish, Italian). - Companies supported: (Warner Chillcott - Spirit Aerosystems - Toronto Hydro - PointClickCare - University of California) - Answer questions or resolve applications problems for clients via telephone and from remote location. - Worked with IBM business management solutions tools, Microsoft 385, Share Point, Citrix, Connect Wise.- Trouble shooting issues with hardware and software, including printing, electronic mail, servers,and operating systems, MS Office Suite.- Serviced USA, Canada, India, UK, and France
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Chief Administrative Officer (Cao) - Land Development OfficerRural Municipality Of Eastern Kings May 2012 - Sep 2018Kingsboro - Prince Edward Island- Managing and supervising the day-to-day operations of various departments, such as finance, sales, HR, and marketing. - Managing budgets, hiring and contracting, and business negotiations. - Analyzing audit reports and formulating improvements to departmental workings.- Responsible for evaluating development proposals, developing the City’s position and negotiating with developers to achieve the city’s strategic objectives and application of the Municipal Government Act as it relates to development and development issues. - Knowledge and understanding of the municipal government act, rural bylaws, legal aspects of planning, enforcement procedures and processes, statutory and non-statutory planning documents, and the Municipality strategic plan.
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Web Designer (Consultant) * VirtualHrg Jan 2011 - Dec 2013Toronto, Ontario, Canada- Built Meeting and Events Websites for HRG corporate client events - Train onsite meeting planners on how to best work with Starcite -
Web Application Design (Consultant) * VirtualThe Solution Studio Jan 2011 - Dec 2013Toronto, Ontario, Canada- Design Meeting Manager Solutions web application- On call web support- Alcon Pharma MMS implementation and support- Shell Canada - Developed a web application to managed the passengers check in and reporting for their two private aircraft to Fort MacMurray (Oil Sands) -
Web ServicesCwt M&E Aug 2006 - Nov 2010Greater Toronto Area Metropolitan Area- Manage Web Services requirements for Meetings and Events.- Team member of Starcite implementation and Web Sites design.- Canadian representative for Global Meetings and Incentives tools design and implementation (Berlin 2007) -
Manager Of Web Technologies And Data Management ApplicationsNavigant International Oct 2003 - Aug 2006- Research and/or design web solutions for Meetings and incentives, CWT division.- Design and implementation of CWT Meetings Website and online newsletter.- Integration Team member for Meetings Technology during the Carlson Wagonlit Travel / Navigant International Canadian merge- Authority to approve new applications for Meetings, to CWT Canada
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Senior Manager Data And Web Applications SolutionsNavigant Canada, Mississauga, Canada Jan 2002 - Aug 2006Toronto, Ontario, Canada- www.navigantvacations.ca website design and weekly updates- Reporting application design and implementation- Website and registration design, front end- Database and backend application to manage events registrations- Basic Time tracking application design and implementation- Private Aircraft web booking engine – Front and back end and implementation
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Manager. Meetings And Events Technology Solution / Air Group DepartmentBravo Bti Canada, Toronto, Canada (Hogg Robinson Group) Former The Rider Group Jan 1993 - 2002Toronto, Ontario, Canada- Direct advisor to the president on Meetings and Events technology related matters- Developed and implemented a suite of applications interconnected by semi-automated interfaces (concept, costing, proposal, implementation, and support)- Bravo Sabre interface (BSI) interactive application with FoxPro or Access database. Information in the database will provide information used in the creation of PNRs (24/5 – 1 Completed PNR in 30 seconds- Design the BSI intelligence aided by in-depth knowledge the business. SABRE PNR process and programmers- Designed the interface between Tele Magic and Cognos reporting tool- Customized Web forms using TeleForm and linked the BSI for PNR creation- Designed and developed a suite of reports for clients and Bravo internal use- Ongoing research for leading edge solutions, looking at cost through efficiency, impact on the business dynamics, user acceptance and implementation time frame- Manage a team responsible for flight bookings & reservations (FIT & Group) - Utilise ticketing & air tariff experience - Process group bookings for land & air
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Meetings And Events Process AdvisorArcaneo - Metron Jun 1999 - Nov 1999Toronto, Ontario, Canada- Assisted the CEO in mapping the Meetings & Event process during the building of the software
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Project ManagerMilan 2000 Olympic Bid 1992 - 1993Milan, Lombardy, ItalyAssisted the CEO campaigning in South America for votes to bring the Olympics to Milan.In charge of organizing official visits from worldwide dignitaries.Oversee travel arrangementsOrganized official visits abroad for Canadian Government representatives and Corporate sponsors
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Project Manager1996 Canadian Olympic Bid Jun 1988 - Sep 1992Assisted the CEO campaigning in South America and Africa for votes to bring the Olympics to Toronto.In charge of organizing official visits from worldwide dignataries.Oversee travel arrangementsOrganized official visits abroad for Canadian Government representatives and Corporate sponsors
Horatio Toledo Skills
Horatio Toledo Education Details
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Canadian Studies, Psychology
Frequently Asked Questions about Horatio Toledo
What company does Horatio Toledo work for?
Horatio Toledo works for Proserveit
What is Horatio Toledo's role at the current company?
Horatio Toledo's current role is Information Technology System Administrator at ProServeIT.
What is Horatio Toledo's email address?
Horatio Toledo's email address is ho****@****ahoo.ca
What schools did Horatio Toledo attend?
Horatio Toledo attended University Of Toronto.
What skills is Horatio Toledo known for?
Horatio Toledo has skills like Project Management, Tourism, E Commerce, Web Project Management, Team Leadership, Travel Management, Event Management, Html, Web Development, Public Relations, Seo, Event Planning.
Who are Horatio Toledo's colleagues?
Horatio Toledo's colleagues are Tejinder Singh Uppal, Duy Phan, John Irwin Barnes, Dave Mishchenko, David Sala, Kristine Gonzalez, Online Erreichbar.
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