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James Hu has over 20 years of working history in the IT industry. Based on his abundant experiences in technical, business, and management positions in different IT companies, he has been concentrating on IT management roles for the last 10 years. His skill set is described here but not limited to the following:Management:Data Center Management: Support and Maintenance business development;E-commerce, Cloud System Operation, and Maintenance Management;Project Management Program Management and Service Delivery Management;Desktop Management Service and Data Center Managed Service Management, Workplace, and IT Management;Technical Team Management;Business:Pre-Sale Support, and Business Development and Client Support;Banking, Insurance, Manufacture, and Retail Industry Knowledge;Technical:Windows, UNIX (Solaris, HP-UX, AIX, and Linux), Network (Router, Switch, Load Balance, and Fire-Wall);C/C++ and Java Programming, HTML/PHP/JavaScript Development, Database (Informix, SQL Server and Oracle) Development;Mid-Ware (IIS, WebLogic, WebSphere) Support and Maintenance;Data Protection and Recovery, Data Backup and Recovery;Web Site Development and Deployment;HP BTO and BIO Software Products, VMWare and Microsoft Hyper V Virtualization, Cloud (IaaS, PaaS, and SaaS), Big Data, Edge Computing;Data Center Design and construction, DR Solution Design;Desktop Management Service and Datacenter Managed Service support;Specialties: Detail Focus, Result-Oriented, Optimistic, Team-Leading.Directly to +86-180-1973-4402 or HorizonHu@gmail.com Certificates: MCSE (since 2003), ITIL (since 2008), PMP (since 2005)
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Open Systems ManagerAig Jun 2015 - Jul 2016Shanghai City, ChinaReport to AIG China Infra HeadOpen System Management Wintel/Unix/DB and other infra related Open Systems Management Managed 189 Physical Servers,370 VMs, and 48 DB Servers; 189Physical Servers: 61 Wintel Servers and 128 Unix Servers; 370 VMs:240 Windows VMs and 130 Unix VMs; 48DB Servers: 14 Oracle DB Servers, 20 Sybase DB Servers, and 14 MSSQL DB Servers; EMC Storages: EMC5600/EMC5500/EMC2200 AD/WINS/Mail Exchange/Citrix/Anti-Virus/WSUS/SCCM/Unix Centrify and eTrust/Monitoring System etc. Managed Guangzhou DR Site (42 DR Servers with replication) and Annual DR Drill; Solved 0-2 Severity 1 or 2 incidents each month; Completed around 200 build promotions in every month;Open Systems Team Management: Wintel group, NetWork group, DB group(Oracle, DB2, MySQL),Unix group; -
Solution ManagerFujitsu May 2013 - Jun 2015Shanghai City, ChinaReport to AVPProvided Fujitsu Cloud IaaS Technical, Business, and Maintenance Solution to the customer;Fujitsu SaaS solution development;Fujitsu Desktop Managed Service and Data Center Managed Service development;Service Delivery Management of MetLife FFI project, Panasonic and OJI paper projects; -
People ManagerHewlett-Packard Apr 2007 - Jul 2011Shanghai ChinaReport to Department ManagerManaged and developed 74 members solution support team from zero members;Established a DDT (Dedicate and Direct Team) and SMS (Solution Management Support) for HP Software U.S. team in Shanghai China;Built and developed HP BTO and BIO software solution support business;Won the 4-year K (top score) performance in the annual performance review;Got 5 years service award from HP in FY11.Won multi BTO/BIO solution support projects in the consultant industry, finance company, a telecom company, manufacturing enterprise, and power &energy enterprise from worldwide. -
Project ManagerHewlett-Packard May 2006 - Mar 2007Shanghai ChinaBuilt and managed HP global SWConsult team to provide HP BTO software consultancy service to HP worldwide sales and presales in order to improve their work efforts;Served British Telecom NSOC office in ITSM project as a consultant for four months in Sheffield U.K.;Built a technical virtual team for BTO Level 1 Japanese language supporting team of GSD (global support delivery) organization in HP; -
Project ManagerUtstarcom Apr 2001 - Mar 2004Hangzhou ChinaProvided Soft Switch (NGN/3G) and PHS project implementation and management;Engaged all project life cycle;Broadband network project integration, design, and implementation such as Edge-Route, etc.; -
Senior Support EngineerSun Microsystems Jan 1998 - Mar 2001Beijing ChinaProvided Sun Solaris, Sun Server, Sun Storage, and Sun Application products L2/L3 support to China customer;Provided 24x7 critical response by onsite or remote support; -
Banking System ProgrammerRpti International Ltd. Jul 1995 - Dec 1997Shanghai ChinaAnalyzed, developed and implemented the banking software system on Non-stop Unix server;Wrote technical and project documents;Provided the CS-talk mid-ware maintenance and integration;
James Hu Skills
James Hu Education Details
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International Finance -
Electronics And Information Science
Frequently Asked Questions about James Hu
What is James Hu's role at the current company?
James Hu's current role is AIG | Open System Manager.
What is James Hu's email address?
James Hu's email address is ja****@****aig.com
What is James Hu's direct phone number?
James Hu's direct phone number is +614129*****
What schools did James Hu attend?
James Hu attended Renmin University Of China, Lanzhou University.
What skills is James Hu known for?
James Hu has skills like It Service Management, Pmp, Pmo, Itil Certified, Management, People Management, Business Development And Management, Scrum, Program Management, Pre Sales, Integration, Business Process.
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2ceibs.edu, basf.com
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