As a Senior IT Coordinator with seven years of experience, I bring extensive expertise in managing Active Directory, email systems, backup solutions, and security software. I have a solid background in information security, focusing on awareness and implementing phishing prevention measures. Additionally, I have I participated in preparing IT strategies, KPIs, policies, and procedures aimed at enhancing organizational efficiency. I am highly proficient in Microsoft Windows OS and applications, with a strong emphasis on storage solutions. I thrive in collaborative environments, using my interpersonal skills to foster teamwork and synergy. Goal-driven and dedicated, I prioritize integrity and commitment, consistently adding value to organizations and clients alike. I am excited to bring my expertise to a dynamic IT team!