Hosea Wakaba Email & Phone Number

Texas, United States

Receive leads, initiate contact, and qualify the potential clients Analyse and understand the customer needs, activities, challenges, and pain points Present the CRM software by providing tailored demonstration according to the customers' needs Provide customised quotes and negotiate conditions of the contract

Nairobi County, Kenya

Effectively developed marketing tactics and managed marketing relationships with essential partners.Ensure all digital communications are consistent with the organization’s brand guidelines and messaging.Foster brand advocacy by engaging with key influencers and stakeholders online.Analyzing digital communication metrics to assess the effectiveness of campaigns and strategies.Designing and implementing email marketing campaigns to nurture leads, retain customers, and drive conversions.Monitoring social media analytics to measure the effectiveness of social media campaigns and adjust strategiesaccordinglyProducing high-quality digital content, including text, images, videos, infographics, and other multimedia formats.Manage the organization’s presence on social media platforms such as Facebook, Twitter, LinkedIn, Instagram,and others.Engage with the audience by responding to comments, messages, and mentions, fostering a positive online community

As a professional Virtual Assistant and Lead Generator, I take pride in mywork and am here to assist you. My specialties include Customer Service,Admin Support, Data Scraping, CRM, and Lead Generation, and I haveexperience providing solutions for tasks such as help desk support, databasemanagement, project management, marketing and sales support, and more.If you need help with any Virtual Assistance-related tasks such as Adminsupport, Lead generation, Affiliate marketing, Amazon affiliate, Blogmanagement, Microsoft office software, File conversion, Social mediamarketing, LinkedIn connections, Web research, Internet marketing,Telemarketing, Online help desk, and WordPress management, I am the onefor you.I have had the opportunity to work with a variety of clients, including thosein Transcription, Product Reviews, Data Entry, Email Handling, BookingAppointments, Surveys, Word processing, and Light bookkeeping tasks. I amcommitted to completing my work with accuracy and efficiency and strive tocontinually improve my skills as a Virtual Assistant.If you are interested in working with me, please don't hesitate to reach out. Iam always available for a friendly chat and am just one invitation away. Thankyou for considering me for your Virtual Assistance needs.

Ensured compliance with data privacy regulations and policies to protect sensitive information.Stayed updated with the latest trends, tools, and best practices in data analysis.Provided insights and data-driven recommendations to support strategic and operational decisions.Developed and monitored KPIs to track business performance and identify areas for improvement.KYC Verification'sCollected data from various sources such as databases, APIs, spreadsheets, and external datasets.Data Extraction using different tools and techniques to extract data from structured and unstructured sources.

Planned and coordinated personal or business events, including invitations, logistics, and follow-ups.Updated and managed customer relationship management (CRM) systems.Assisted in the creation and execution of marketing campaigns, including email marketing, social media marketing, andcontent marketing.Provided support and troubleshooting for various software applications and tools used by the client, Assisting with thesetup and configuration of new tools, applications, or devices.Tracked and managed tasks and projects using project management tools such as Zoho, Go High Level, andMonday.com.Ensured that projects are completed on time and meet the specified requirements.Conducted research on competitors, market trends, and potential business opportunities.Tracked and analyzed social media performance metrics to optimize content and strategies

Stayed updated with the latest trends, tools, and best practices in social media and digital communication.Optimized content for keywords and searchability to drive organic traffic and engagement.Implemented search engine optimization (SEO) techniques to increase the visibility of social media content and otherdigital assets.Develop and implement crisis communication plans to handle negative publicity or emergencies.Maintaining consistency in messaging and visual identity across all platforms and communication materials.Worked with other departments, such as marketing, sales, and customer service, to ensure cohesive communicationefforts.Generated regular reports to provide insights and recommendations for improving social media strategies.Used analytics tools like Google Analytics, Facebook Insights, and others to measure the effectiveness of social mediaefforts.Tracked key performance indicators (KPIs) such as reach, engagement, conversion rates, and follower growth.

Nairobi County, Kenya

Interacted with followers by responding to comments, messages, and mentions, fostering a positive online community.Conducted research to understand the target audience and tailor content and strategies accordingly.Identified opportunities for improving IT processes and systems to enhance efficiency and effectiveness.Worked with other IT staff and departments to ensure projects are completed on time and meet requirements.Assisted in the selection and procurement of IT hardware and software, ensuring compatibility and cost-effectiveness.Maintained an inventory of IT equipment and supplies, tracking usage and lifecycle.Ensured optimal use of hardware and software resources through regular maintenance and updates.Configured and managed local area networks (LAN), wide area networks (WAN), and wireless networks.Installed, configured, and maintained computer systems, servers, printers, and other peripheral devices.

Nairobi County, Kenya

Designed And Produced Weekly Magazine MAWASILIANO.Maintained an inventory of IT equipment and supplies, tracking usage and lifecycle.Ensured optimal use of hardware and software resources through regular maintenance and updates.Configured and managed local area networks (LAN), wide area networks (WAN), and wireless networks.Installed, configured, and maintained computer systems, servers, printers, and other peripheral devices.Provided basic support to end-users, helping them resolve hardware, software, and network issues.Assisted in diagnosing and troubleshooting common technical problems under the guidance of senior IT staff.Entered and updated data in various IT systems and databases.Helped monitor network performance and report any issues or anomalies.Assisted in generating reports on IT activities, system performance, and other metrics.

Nairobi County, Kenya

Planned and executed social media campaigns, including content marketing, influencer partnerships, and paid advertising.Developed and maintained a content calendar to ensure a consistent posting schedule and timely content delivery.Developed and implemented a comprehensive social media strategy aligned with the organization’s goals and objectives.Oversaw the organization’s social media accounts on platforms such as Facebook, Twitter, Instagram, LinkedIn, TikTok, andothers.Scheduled and published posts using social media management tools like Hootsuite, Buffer, or Sprout Social.Developed strategies to increase follower engagement, such as interactive content, contests, and Q&A sessions.Planned, created, and managed paid social media campaigns to achieve specific marketing goals.

Bsc In Bachelors In Information Technology, Information Technology

Certification In Oracle Database Management, Oracle Database Management