Hosein Jafarkarimi Email and Phone Number
Experienced Senior Manager with a proven track record in CRM, marketing, and business development. Currently, I work as a CRM Manager and Data Analyst at eways.co, where I specialize in customer journeys, marketing, sales operations, CRM, and data analysis. Prior to this, I held the positions of Aftersales Manager in eways.co, overseeing complaint processing, report preparation, customer warranty requirements, and contract management. As the Chief Executive Officer at Hafhashtad Travels, I contributed to business process improvement, new business development, and fundraising. Additionally, I served as the senior manager of Customer Relationship Management at *780# within Tehran Internet Co., where I excelled in customer journeys, marketing, CRM, and UX research. Furthermore, my experience as a Senior Business Analyst at Tehran Internet equipped me with skills in customer journeys, marketing, and business process improvement. I have a strong academic background as a Senior Lecturer at Islamic Azad University. I have received recognition and awards for my contributions, including the Best Lecturer Award and Best Researcher of the Year. Looking for new opportunities to leverage my expertise in customer-centric strategies, CRM, marketing, and data analysis. Let's connect and explore how we can collaborate!
Eways
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Senior Manager, CrmEways Jan 2023 - Present
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Senior Data AnalystEways Jan 2021 - PresentTehran, Tehran Province, Iran
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Aftersales ManagerEways Co. Jul 2019 - Jan 2023Tehran, IranEnsure processing of complaints.Ensure reports and documentation are prepared.Ensure those customer warranty requirements are available and understood.Participate in customer and supplier meetings.Ensure series claims are handled.Ensure that contract management, contract review, and contract negotiations are completed.DSCs and ASCs management.Monitor the performance of suppliers.Monitor warranty service financial issues (Invoices, Fund, Income, etc.)Warranty service planning.Carrying out all coordination with the Union, importer's association, and other relevant government agencies.
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Agile Project Management ConsultantJarvic.Ai® Nov 2023 - PresentIrelandAssisting Jarvic in establishing and implementing Agile (Scrum) project management methodologies. Collaborating with the team on project planning, sprint cycles, and ensuring adherence to Agile principles. -
Startup MentorDarina Aug 2023 - PresentTehran, Tehran Province, IranProviding mentorship and guidance to Darina Data Technology Company, a startup focused on elevating businesses' data-centricity. Offering expertise in areas such as data analysis, business intelligence, machine learning, process improvement, and artificial intelligence. -
Senior LecturerIslamic Azad University Sep 2011 - PresentDamavand, Iran -
Chief Executive OfficerHafhashtad Travels May 2022 - Mar 2023Jordan St., Tehran, Iran
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Honorary MembershipThe International Society For The Study Of Individual Differences (Issid) Jan 2021 - Feb 2023The International Society for the Study of Individual Differences (ISSID) was founded in 1983 to foster research on individual differences in temperament, intelligence, attitudes, and abilities. The aim of the society is to investigate the major dimensions of individual differences in the context of experimental, physiological, pharmacological, clinical, medical, genetical, statistical and social psychology. It further aims to seek the determinants, causes, and concomitants of individual differences, using concepts derived from these disciplines. To promote this purpose, the Society publishes scientific papers and organizes scientific meetings to discuss and exchange information and ideas relevant to the measurement, structure, dynamics and biological bases of individual differences. The official journal of the Society is Personality and Individual Differences.
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Senior Manager Customer Relationship Management*780# Mar 2021 - Jan 2023Tehran, Iran -
Director Of Customer Relationship Management*780# Oct 2016 - Jan 2023Tehran Province, Iran
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Business Analyst*780# Oct 2014 - Sep 2015Tehran, IranThe focus of my job here is to find innovative ways of development in the services that the company provides. these innovations are based on ideas and researches, and mostly applied to marketing practices.
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Research AssistantUtm Jan 2012 - May 2015Johor Bahru, Johore, MalaysiaPerform independent research under the direction of a faculty memberEngage in literature searchPerform data analysisRequest or acquire equipment or supplies necessary for the projectManage and respond to project related emailsSupervise undergraduate students working on the research project (maintaining records on assignment completion, acting as a liaison/mediator between the undergraduate students and the faculty researcher)Prepare, maintain, and update website materialsAttend project meetings, and prepare progress reports for funding agencyAssist in monitoring the project budgetSummarize project results -
Research AssistantUtm Jan 2010 - Dec 2011Johor Bahru, Johore, MalaysiaPerform independent research under the direction of a faculty memberEngage in literature searchPerform data analysisRequest or acquire equipment or supplies necessary for the projectManage and respond to project related emailSupervise undergraduate students working on the research project (maintaining records on assignment completion, acting as a liaison/mediator between the undergraduate students and the faculty researcher)Attend project meetingsSummarize project results
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Regional Sales ManagerTehran Internet Jan 2005 - Oct 2006
Hosein Jafarkarimi Skills
Hosein Jafarkarimi Education Details
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Information Systems
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It Managemnet
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Allameh Mohaddes NooriComputer Software Engineering -
Misagh High School3 And 4
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Mofid High School, Tehran, Iran1St And 2Nd High School Grade
Frequently Asked Questions about Hosein Jafarkarimi
What company does Hosein Jafarkarimi work for?
Hosein Jafarkarimi works for Eways
What is Hosein Jafarkarimi's role at the current company?
Hosein Jafarkarimi's current role is CRM Senior Manager at eWays.co | Senior Lecturer at IAU | Mentor at Darina Data | Agile Project adviser at Jarvic.ai.
What schools did Hosein Jafarkarimi attend?
Hosein Jafarkarimi attended Universiti Teknologi Malaysia, Universiti Teknologi Malaysia, Allameh Mohaddes Noori, Misagh High School, Mofid High School, Tehran, Iran.
What are some of Hosein Jafarkarimi's interests?
Hosein Jafarkarimi has interest in Social Services, Children, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare.
What skills is Hosein Jafarkarimi known for?
Hosein Jafarkarimi has skills like Research, Teaching, Lecturing, English, Data Mining, Management, Programming, E Learning, Higher Education, Data Analysis, Html, C.
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