• Provides technical support to USFK J6 customers. Technical supports including account modification, account unlock, user edit request, OS reimage, permission on files, and web, printer, and software install, VOIP, VTC device, network device, and workstation configuration.• Manages over 600 classified and unclassified user accounts and 900 computer accounts within USFK J6 & Special Staff Groups via Active Directory and Enterprise Access Management Service - Army• Troubleshoot and… Show more • Provides technical support to USFK J6 customers. Technical supports including account modification, account unlock, user edit request, OS reimage, permission on files, and web, printer, and software install, VOIP, VTC device, network device, and workstation configuration.• Manages over 600 classified and unclassified user accounts and 900 computer accounts within USFK J6 & Special Staff Groups via Active Directory and Enterprise Access Management Service - Army• Troubleshoot and resolved issues and coordinated with supported entities on the issues that needed to be escalated with accurate and reliable information.• Manages user accounts, permissions, and email services across multiple classified and unclassified networks (NIPR/SIPR/CENTRIX-K). Show less

• Trained in the maintenance and troubleshooting of the TGS, Trojan, and Prophet systems.• Worked on the integration and maintenance of the DCGS-A system to include applying Sprint updates and troubleshooting connection/network issues.• Troubleshot system and server errors.

• Manages 217 circuits consisting of 23 major networks and 85 racks of equipment valued at over $200 million.• Maintains circuit records for a facility providing communications to the INDO-PACOM theater supporting the 501st Military Intelligence Brigade (BDE), Defense Information Systems Agency (DISA), Intelligence and Security Command (INSCOM) and other intelligence agencies.• Manages authorized service interruptions (ASI), performs installations and discontinuance of circuits… Show more • Manages 217 circuits consisting of 23 major networks and 85 racks of equipment valued at over $200 million.• Maintains circuit records for a facility providing communications to the INDO-PACOM theater supporting the 501st Military Intelligence Brigade (BDE), Defense Information Systems Agency (DISA), Intelligence and Security Command (INSCOM) and other intelligence agencies.• Manages authorized service interruptions (ASI), performs installations and discontinuance of circuits throughout the Republic of Korea• Manages the physical infrastructure of the data center, such as power systems, cooling systems, fire suppression systems, and physical security.• Supervises staff and maintains the data center's IT infrastructure, such as servers, storage, networking, and virtualization. • Plan and execution of projects related to the data center, such as expansions, upgrades, or migrations. Show less

• Maintain up-to-date records of COMSEC inventory and submit required accounting reports IAW policies and procedures.• Operates and maintains secured voice, data, and message processing equipment to include cryptographic devices classified systems.• Order, receipt, loading and management of COMSEC keying material Simple Key Loader (SKL) and other devices as necessary.

• Operates, performs, and supervises unit, direct support, and general support (DS/GS) level maintenance on the Base Shop Test Facility (BSTF), AN/TSM-191.• Maintains the electrical equipment used by the Army to perform diagnostics and test various weapons systems.• Performs electronic maintenance, adjustments, and tests.• Operate and perform preventive maintenance checks on power generators, and to locate, isolate and repair instrument parts.

• Performs and supervises maintenance of laser, infrared laser devises, and electronic ballistic computers in fire control systems.• Maintenance and repairs on combat vehicles, infantry, and artillery fire control systems and equipment.• Maintain and repair laser range finders, ballistic computers, laser observation devices, thermal imaging systems and telescopes.• Diagnose and troubleshoot on Fire control systems and equipment malfunctions.