- Design and execute operational strategies that align with both overarching business objectives and regional goals.- Oversee and optimize the contribution margin while driving growth for the India portfolio.- Ensure the effective management and maintenance of the organizational pyramid structure.- Contribute to and facilitate key organizational initiatives, supporting broader business objectives and strategic goals.- Actively participate in delivery leadership meetings to drive improvements in quality and effectiveness.

Spearheaded the initiative to open Apexon's first office in Mexico.- Worked closely with Finance, HR, and Talent Acquisition to ensure a smooth establishment of the company in Latin America.- Successfully navigated and completed the registration process for Apexon’s entity in Mexico.- Managed recruitment vendors to support hiring efforts and streamline the onboarding process.- Partnered with Executive Leadership to develop and finalize strategic plans for the Mexico expansion.- Built a team of 12 full-time employees (FTE) by the end of the year, contributing to the center's successful launch and operational readiness.

Infostretch re-branded to Apexon.- Define project scope, develop detailed plans, identify and mitigate risks, and allocate resources effectively to set a strong foundation for project success.- Lead the project team with clear guidance, motivation, and support, ensuring alignment with project goals and fostering a collaborative environment.- Facilitate transparent and consistent communication with stakeholders, managing expectations and keeping everyone informed of progress and changes.- Oversee the execution of the project, closely monitor progress, and ensure that deliverables meet quality standards, timelines, and budget constraints.- Identify and implement opportunities for process optimization, leveraging lessons learned to enhance future project performance and efficiency.

- Acted as a liaison between project stakeholders, including team members, clients, and management, to ensure clear and effective communication throughout the project.- Contribute to the identification, assessment, and mitigation of risks and issues that could impact project success.- Oversee the organization and upkeep of all project documentation, including plans, schedules, reports, and meeting minutes, ensuring accessibility and accuracy.

- Mentored and guided the testing team to ensure successful project execution and seamless coordination during project planning.- Overseeing comprehensive testing processes to maintain high-quality standards.- Delivered effective on-the-job training and knowledge-sharing sessions, enhancing team skills and proficiency.- Actively contributed to non-functional testing (NFT), including interruption, resource blocking, memory management, low battery scenarios, and monkey testing, to ensure robust system performance under various conditions.

- Contributed to a dedicated QA team responsible for thorough testing across various phases of the project.- Logged, verified, and tracked defects to ensure their prompt resolution and maintain software quality.- Developed and executed comprehensive test cases to validate system functionality, performance, and reliability.- Acted as a key member of the core team, directly engaging with the client during the later stages of the project to ensure successful communication and project alignment.