I am a Customer Service Representative at Majorel, a leading provider of customer experience solutions. I deliver quality service to customers across various channels, such as phone, email, and social media, and handle inquiries, complaints, and feedback with professionalism and efficiency. I also collaborate with my team and supervisors to improve processes and customer satisfaction, and contribute to the company's goals and values.I have a Diploma of Education in Business Administration and Management from Kampala adult school, where I gained the fundamentals of business operations, finance, marketing, and human resources. I am passionate about community service and volunteering, and I have worked with children and elderly people in various service-based programs and nonprofits in Waterloo Canada and Kampala Uganda. I am motivated by helping others and making a positive difference.