With over 13 years of experience in the collection industry, I am a passionate and skilled digital communications manager at Dynamic Recovery Solutions, a leading agency that helps consumers resolve their debt. I manage and direct a specialized teams of collectors and oversee projects that aim to enhance customer service, efficiency, and profitability.I have earned a Bachelors Degree in Management & Business Administration from Western Governors University and I am currently enrolled in a graduate program for Management and Leadership. I leverage my expertise in social networking, communication, and problem solving to create and maintain positive relationships with debt settlement companies, clients, and team members. My mission is to help people on their path to becoming debt free, while also achieving work-life balance and professional growth.