Hoss Shaar Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

• Establish and manage executive through operational team-level relationships with some of Citrix's largest enterprise customers• Collaborate with customer leadership to define business objectives, technical objectives, and success measures to ensure a customer is achieving value realization of their investment • Become a trusted advisor to global customers to assist in the adoption of a customer's on-prem or cloud entitlements • Deliver quarterly executive business reviews to key customer stakeholders and develop roadmaps to customer success based off of their current standing in the customer success lifecycle• Lead and participate in business-improvement initiatives that focus on refining internal process to drive customer value realization • Work with customers to drive proactive and preventative maintenance to avoid business-critical outages and challenges• Act as a customer liaison to internal sales, consulting, product, and support teams • Provide mentorship and guidance to other TAMs to drive increased success and skill growth• Act as a backup for TAM managers to support the Western US region • Deliver a strategic approach to relationship management and ensure alignment with objectives and goals during all customer engagements• Recognized as a leader within the organization with the ability to successfully manage complex accounts and relationships

Denver, Colorado

Denver, Colorado

• Worked with Enterprise customers to assess, design, and deploy Citrix implementations• Project tasks included high-level business objective discussions with key stakeholders down to deep dive technical troubleshooting with Citrix administrative staff members• These projects had a specific focus on various Citrix and Windows technologies to enable end users to more effectively complete their day-to-day tasks

Miami/Fort Lauderdale Area

• Learned key technical concepts relating to application and desktop virtualization, cloud computing, software as a service, and network architecture• Supported multiple projects related to the assessment, design, and deployment of enterprise Citrix environments• Supported inside sales teams in a Sales Engineer role by providing technical expertise on sales calls, driving sales opportunities, executing product demonstrations, responding to RFPs, and troubleshooting POCs

Santa Maria, Ca

Spent the summer as a production engineering intern. Involved working in the office and in the field in an on-shore and off-shore capacity. Worked with Rodstar techology to evaluate the efficiency of on-shore oilfield pumps. Also completed projects that involved completion designs and project management skills.

Master Of Science - Ms, Engineering And Technology Management, Graduate

Activities and Societies: Varsity Football Team

Bachelor Of Science - Bs, Petroleum Engineering, Graduate

Activities and Societies: Varsity Football Team