Hossam Basuoni Email & Phone Number

Cairo, Egypt

Head of Operations- Overseeing and directing daily company administrative processes and procedures.- Ensuring reconciliation of all transactions and reports.- Strategically mapping out, planning, and managing projects.- Analyzing and maintaining operational data.- Developing improved business functionality that increases profits.- Trained staff on policies and procedures and supervised their daily work.- Ensured compliance with best business practices throughout the organization.- Implementing improved operational measures and policies that promote efficiency.- Contributed to the innovation of new products.- Tracking and maintaining budgets of operational costs.- Maintaining positive client and vendor relationships.Key Achievements:- Achieved successfully 5+ mega-events operationally with very good financial impacts.- Achieved 50+ partnerships with stores from different categories. - Onboarded 300+ stores.

Cairo, Egypt

Operation Manager - Conducted deep market research about consumers, competitors, and the marketplace, and consolidated information into actionable items, reports, and presentations- Creating, organizing, planning, and executing various forms of onboarding, orientation, and training skills for employees.- Evaluating the effectiveness of the onboarding and training programs through assessments, surveys, and feedback.- Developing, implementing, and reviewing operational systems for daily operations in an appropriate, cost-effective way and improving them where necessary.- Purchasing materials, planning inventory and overseeing warehouse efficiency.- Enforcing the organization’s processes to remain legally compliant.- Setting clear and attainable strategic and operational objectives.- Managing and monitoring the process and workflow of operations.- Providing guidance to teams to achieve high performance and solve any unexpected problems.Quality Assurance Specialist - Creating, developing, and implementing a quality assurance system. - Preparing and enforcing quality assurance policies and procedures.- Creating training materials and operating manuals.- Performing regular inspections and quality reviews.- Producing weekly audit reports, and suggesting recommendations for improvement.- Identifying and resolving workflow and service issues.- Ensuring that standards and safety regulations are met. Key Achievements:- Performed 1500+ successful operations.- Achieved 10+ partnerships with possible leads.

Alexandria, Egypt

- Created networking initiatives, social events, and local partnerships.- Managed marketing campaigns and engagement and identify market opportunities.- Developing a business plan with all the short-term and long-term goals.- Reviewing financial and non-financial reports to devise solutions or improvements.- Recruiting and filling in for any gaps in staffing needs.- Creating an environment that promotes great performance and positive morale.- Assure all legal and regulatory documents are filed and compliant with laws and regulations.

Cairo, Egypt

- Conducted analysis and survey for 20 teenagers with a different demographic background.- Conducted search for the most influential video creators who post content viewed by teenagers.- Created a list of over 200 accounts of the most popular video creators from different social media platforms.- Checked and filtered almost 6,000 accounts and added the relevant accounts to the master list.- Detected porn, fake, spam, invalid, and irrelevant accounts.- Organized a massive event for Facebook.- Contacted, invited, and followed up with more than150 Facebook users.

Alexandria

- Conducted market research over 108 targets and analyzed findings- Advised product management on market trends and potential growth- Reached out to product communities and built a database of customers

Alexandria

-Planned the initiative's execution strategy-Recruited and led 50 student volunteers and organized task-oriented execution teams-Trained volunteer students on promotional campaigns and effective marketing techniques- Led online marketing campaigns, managed virtual team on social networks and blogs- Analyzed competition trends and suggested methods to keep momentum and increase traffic- Helped in managing the award ceremonies,coordinated executive presence and prize distribution

Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Acceptable

93.5 %, Secondry School

Activities and Societies: Head of student union, Head of Press Community, Head of Cultural Committee