Lead and oversee all aspects of sales activities for the TOTO brand in Iraq. Develop and implement strategic sales plans to achieve revenue targets and drive business growth.● Conduct comprehensive market analysis to identify trends, customer preferences, and competitive landscape. Utilize market insights to develop pricing strategies that maintain competitiveness while ensuring profitability. ● Drive product development initiatives by identifying market gaps and customer needs. Collaborate with product development teams to introduce innovative products and features that enhance the TOTO brand value. ● Provide guidance to the sales team to optimize performance and achieve sales targets. Foster a culture of continuous learning and skill development among team to enhance their effectiveness and productivity. ● Cultivate strong relationships with distributors, clients, and key stakeholders to foster brand loyalty and drive customer satisfaction. Act as a primary point of contact for addressing customer inquiries, concerns, and feedback. ● Oversee the negotiation and execution of contracts with projects, distributors, and clients. Ensure compliance with contractual terms and financial obligations to mitigate risks and optimize profitability. ● Implement strategies to maintain and enhance the reputation of the TOTO brand in the Iraqi market. Monitor customer satisfaction levels and address any issues. ● Conduct regular market research and gather feedback from customers to identify emerging trends, customer preferences, and areas for improvement. Utilize insights to refine marketing strategies and enhance product offerings. ● Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives. ● Stay abreast of industry trends, best practices, and emerging technologies in the building materials and sanitary ware industry.

Converting leads for company formation.• Developing strategic partners and networking.• Meeting and exceeding sales targets on a consistent basis.• Assisting with the company set-up process.• Managing a large number of client profiles and advising them on the most appropriate setup for their desired business activity.• Providing outstanding client service and obtaining positive client feedback.• Represent company professionally in both client and networking events.

Proactively search planning and development notices to identify and develop opportunities for Plean Precast in our chosen product segments.Develop and expand existing Plean Precast relationships with architects, consulting engineers, housebuilders and construction companies.Maintain and develop existing and new customers through planned individual account support, and liaison with internal estimating, technical and operational staff.Develop and maintain an effective CRM strategy.Plan and carry out direct marketing activities to promote Plean Precast and its product offeringsRespond to and follow up with opportunities from initial enquiry and concept through to project awardMonitor and report on activities and provide relevant management information.Carry out market research alongside competitor and customer surveys.Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.Assist the Managing Director with business opportunity planning and development.

Build relationships at multiple levels within customers including architects and technical managersBuild a pipeline of project specifications and write specificationsUse Glenigans and internal leads to win specificationsProvide customer technical supportCollaboration with other sales team members who will follow specifications with registered applicators and distributorsGenerating specifications with Architects and Interior designersManaging specifications through to completion via Contractors, Fabricators and DistributorsSelling product for projectsMulti-tasking across a high volume project portfolio

Build relationships at multiple levels within customers including architects and technical managersBuild a pipeline of project specifications and write specificationsUse Glenigans and internal leads to win specificationsProvide customer technical supportCollaboration with other sales team members who will follow specifications with registered applicators and distributorsGenerating specifications with Architects and Interior designersManaging specifications through to completion via Contractors, Fabricators and DistributorsSelling product for projectsMulti-tasking across a high volume project portfolio

Start The Customer Service Department from scratch.work on integration with the largest sanitary ware worldwaid Roca and development departments .work on preparation of the company's stand in cairo international fair.Manage logistics and customer serviceOversee supervisors that manage day to day logistics and customer service, along with scheduling and administration functions.Lead Customer Service Center digital transformations through development of change management strategy and establishing best practices.Complete service reports and provide meaningful feedback to managementEnsures supervisors have key performance measures, and effectively utilize information to manage optimal CSR and logistic performance.Develop and maintain productive working relationships with key customersWork closely with Area Managers, operations, production, technical services, and sales, ensuring high quality information flow and service to all departments.Work with sales developing opportunities to increase sales of value-added products and services.Provide tools for employee training on logistics, customer service, and value-added selling.Strive for continuous improvement of customer experience.

Manage the sales in box, maintaining a turnaround time of 24 hours or lessEnter quotations, orders and projects into ERP SystemAnswer sales calls and provide fanatical customer serviceKeep up to date on quote and project follow upWillingness to reach out to customers for missing informationConduct regular project follow up and document feedbackAssist with product sample packaging and shipping as requiredLead EntryOther related duties as assigned by the Product ManagerMain Activities and Performance standards:Work as a team with the Sales department to do whatever is needed.Have great Phone and Communication SkillsManage time in an effective manner.Confidentiality is paramount.

Gathering market and customer information to increase the company's revenues by opening new markets and generating new clients in all corporate segments.Generating sales opportunities by Making new approaches, cold calls, Emails, Knocking doorsvisits to arrange meetings with potential customers to prospect for new business.Maintaining customer’s loyalty and satisfaction by handling client’s inquiries, requests andcomplaints, As well as developing relationships with customers in person.Gaining a clear understanding of customers' businesses and requirements, And advising onforthcoming services developments and discussing special promotions.

Sponsored by the Future Generation Foundation (FGF)TrainingDeveloped Language (four level of English language by berlita center ) and Computer skills.Enhanced Presentation & Project Development skills.Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing. Sales Advantage Dale Carnegie Training.The dale Carnegie Seminar.