The Mobile Networks - Customer Bidding Center (CBC) Market Lead is responsible for all offers/bids,serviceability aspects of a MN-led bid (completeness, quality, solution optimizations, addressingcustomer pain points, best practice reuse, benchmarking, customizing as per requirements) towardsa specific geography. Also acts as the face of CBC towards the market and single-point-of-contact forall senior stakeholder management and escalations.- Improve deal quality, deal qualification, hit rate, market share, total value won and profitability on offers running through CBC.- Responsible for CBC performance KPIs Opex, No. of cases, Value, Quality Index, Utilization etc.).- Manage, monitor and control team costs and ensure Opex within budget.- Represent CBC on Mobile Networks MN MEA Market leadership teams and directly responsible for managing this relationship.- Provide leadership for staff in broad functional/process areas to solve complex and diverse issues.- Apply broad and in-depth business management knowledge to resolve multi-discipline or multi-functional problems and conflicts between work teams over resource allocation, prioritization and other critical issues.- Ensure business continuity at all CBC MEA locations.- Incorporate and encourage automation mindset to streamline operations.

- Lead, motivate, and develop a central team of bid managers based in Egypt.- Oversee the development of bid strategies and ensure alignment with Nokia global and MEA market goals.- Ensure the team follows best practices and Nokia standardized processes for bid management.- Monitor key performance indicators (KPIs) such as bid management rates, deal quality, and internal/external customer satisfaction.- Identify areas for improvement and implement strategies to enhance performance.- Balance workloads within the team and ensure optimal utilization of team members.- Organize and facilitate training sessions and workshops.

The BM provides a professional end-to-end bid/proposal management service for the production of quality proposal documents prepared in response to typically, complex, high value, high risk formal RFP/RFQ/RFIs.- Provide a professional end-to-end bid management service in response to typically complex, high value, high risk formal RFP/RFQ/RFIs.- Lead bid team for producing a high quality competitive proposal which reflects the Nokia image and standards.- Contribute actively to developing bid strategy, competitive positioning and negotiation plan.- Responsible for overall analysis of all RFP specifications covering technical/commercial/legal/finance requirements, response structure, selection criteria and RFP time schedule.- Drive key meetings such as bid/no-bid meeting, kick-off, offer strategy, solution sign-off and submission review.- Support contract negotiation and contract approval process.- Ensure handover to project management/delivery.- Represent Nokia as a focal communication point in different events such as clarification sessions and offer defense workshops.

- Maximize deal revenue, margins and operating profits by applying effective pricing measures and applying smart tendering.- Provide commercial briefings and analysis to MEA market management.- Help shape customers CAPEX and OPEX budgets for a financial year.- Prepare intricate Excel based tools for pricing and cost analysis.- Propose discount allocations and payment terms for easy invoicing and revenue recognition.- Engage with customer procurement to create structured price books.- Provide benchmark prices of a wide variety of technologies and services.- Develop alternative pricing models to generate additional revenue streams

- Compile offers for radio business line.- Analyze customer requests and identify cost effective workable solutions.- Prepare pricing in alignment with business line margin guide lines.- Develop all offer deliverables SoW, BoM, BoQ, Responsibility Matrix etc.).- Ensure solution presentation & promotion to customers.- Participate in technical negotiations and solution defense workshops.- Follow-up submitted offers until signature.

- Conduct radio network operations and execute software release upgrades.- Monitor network quality KPIs and implement optimization actions as necessary.- Provide Level 2 L2 and Level 3 L3 support to identify faults, restore services, and perform root cause analysis in accordance with the contracted Service Level Agreement SLA .- Serve as a regional liaison with Research & Development R&D to report issues and collaborate on solutions through software patches and new releases.- Ensure seamless integration and interoperability of new hardware and software components into the existing network.- Collaborate with cross-functional teams to ensure network reliability and performance.- Lead and participate in technical training sessions to customers.