Hossam Sabry Email & Phone Number

Toronto, Ontario, Canada

-Handle inbound and outbound calls for our existing mortgage customers regarding their mortgage needs and identify retention opportunities.-Identify and respond to leads pertaining to Renewal. -Identify customer needs and requirements while focusing on their priorities to ensure they receive the best advice regarding renewing their mortgage.-Follow up on any diarized leads or calls.-Provide feedback to managers regarding renewal portfolio on monthly basis.-Achieve or exceed established renewals targets.-Complete other mortgage administration duties as required.-Exercise tact and diplomacy within daily operations; always ensure a high level of service excellence.

Mississauga, Ontario, Canada

- Call assigned tenants to provide a listening ear and engage in friendly, casual conversation.- Respond to sensitive issues with tact and diplomacy.-Provide information on any available community resources.- Maintain tenant confidentiality within the parameters defined by peel living and volunteer.

Egypt

- Analyzed customer documents and loan calculations to assess credit worthiness applications- Verified the validity of loan documents and followed up with customers to ensure holistic representation on customer behalf- Oversaw the complete process of loan approval, including credit scoring module and all legal documentation to expedite loan applications- Examined client files for critical information including iScores, defaults and other factors to allocate and mitigate financial risk accordingly- Determined loan eligibility and terms to extend credit to customers- Prepared monthly reports to track applications that have been funded

Cairo, Egypt

- Developed and maintained strong, long-lasting relationships with customers to deliver over-and-beyond customer experience- Answered client queries and identified new business opportunities among existing customers to nurture customer relationships- Ensured timely and successful delivery of products in accordance to customer need to ensure customer satisfaction- Prepared reports on account status for audit and territory forecasting purposes- Collaborated with the sales team to achieve quotas and identify growth opportunities within territory

Cairo, Egypt

- Handled depreciation accounts of equipment to secure the equipment’s life-cycle management procedure- Conducted audits for equipment from errors to ensure secure productivity - Prepared monthly reports for payables and receivables to manage cashflows- Analyzed payables and receivables periodically to plot patterns and derive financial insights- Prepared revenue numbers on a continuous basis to track growth and derive projections- Prepared the monthly taxes form, Tax Form 41, and delivered them to appropriate authorities quarterly

Mostafa El Nahas Store & El Rehab Store

- Provided exceptional customer service by delivering the shop’s offerings and prices that meet the customers’ needs- Answered client queries and identified new business opportunities among existing customers to nurture customer relationships

6 October

- Prepared and presented reports that reflect audit’s results and document process

Workplace Communications For Financial Professionals In Canada, Communication, General

Foundation Degree, Accounting And Finance, Very Good

Bachelor'S Of Commerce, Business/Commerce, General, Good