Hossam Amin Email & Phone Number

Ottawa, On, Ca

London, Ontario, Canada

- Developed a web application, used by architects and expediters in streamlining the permit application process for buildings in the New York area, doing all the software testing myself- Managed a number of freelancers who were hired to handle the web development component - used React in the frontend and Firebase as the development platform- Provided customer service to clients in transitioning them from an old Microsoft Windows based desktop application to the more modern web application

Ottawa, Ontario, Canada

- Carried out functional tests of new features and ensured sufficient software quality was reached before releasing software to service providers- Performed scale testing of the SD-WAN Portal and developed a performance test matrix to assess how the product behaves when under heavy load - Built a lab for performance testing using KVM virtualization on 3 hypervisors- Developed Apache JMeter scripts that performed REST API requests to the SD-WAN Portal’s back-end server on a regular daily schedule on new product builds- Enhanced Robot Framework automation test cases to account for newly developed features- Played an integral role in my team’s DevOps by maintaining Jenkins jobs that automate the deployment of test environments and execution of functional and performance/soak tests

Ottawa, Ontario, Canada

- Set up complex networks containing Video Management Software (VMS) servers, client applications, network video recorders (NVRs), and IP video cameras with NAT/firewall traversal considerations- Wrote, executed and maintained test cases according to newly added product features- Carried out performance load tests on a Windows-based VMS server to establish product benchmarks; collected server measurements and gave a detailed summary of results to upper management

• Documented new features for a service aggregation router optimized for the aggregation, backhaul and routing of 2G, 3G and LTE mobile traffic.• Produced a reference guide to assist my team in updating and maintaining three CLI simulators

Montreal, Canada Area

• Managed all QA-related issues related to the company's SIP-based IP PBX, Softswitch, IVR, and hosted IP PBX solutions• Reported directly to management and occupied customer facing roles, such as technical support and customer training• Succeeded in elevating the quality of Dialexia’s software products to unsurpassed levels that achieved customers’ encouraging testimonials• Produced and maintained the administrator user guides of all of the company's products• Wrote the technical specifications and feature descriptions of the company’s product brochures

• Lead a team of recent graduates to integrate into NTG Clarity’s R&D group• Demonstrated strong leadership and communication skills by reporting team issues to management and presenting a UNIX tutorial to the development team• Tested the functionality of three modules of an information management software package and made thorough recommendations for developers to solve product bugs• Administered the web server and database of a web application under a Windows environment, keeping disk space usage to a minimum and addressing user problems

• Installed, maintained and supported CAD design tools, successfully answering and directing users’ technical questions• Operated CAD tools in Unix Solaris environment• Analyzed the possibility of replacing an existing software tool (Verilint) with an alternative one (HDLLint), making appropriate recommendations to management• Organized a seminar presenting a software tool for company employees, addressing their technical problems and improving their general understanding of the tool

Masc, Electrical Engineering

- Earned a Master's of Applied Science degree (major Electrical Engineering) - Did two years of my master's degree in the University.

Education record

Researched Photonic Bandgaps and how they can be used in optical memory/lasers

Beng, Electrical Engineering (Telecommunications)

Achieved high academic standings