Responsible for following daily target & task targets for content team and take action plans for low target and bad quality situations. Key responsibilities and account abilities: * Coordinate with outside team members in India and Saudi Arabia to maintain the stability of our online business. * Testing website performance and make suggestion in order to correct issues.* Developing website content in collaboration with marketing members. * Quality control on content agents to maintain website quality and credibility. * Handle training and evaluate new agents.

Responsible for achieving and maintain strategic target by leading team’s members and distribute, follow and evaluate daily tasks and report to head of content. Key responsibilities and account abilities:* Mapping top cities hotels came from different suppliers to final product.* Supper team members in their daily issues and challenges.* Quality control on content agents to maintain website quality and credibility. * Creating manual for profile creation and ensure team follow up the profile standard manual

Responsible for receive the same travel products simultaneously from several sources. Direct data linking allows avoiding wrong mapping issues and consolidating data of different origins into a single database.Key responsibilities and account abilities:- Maintain and develop a computerized travel database.- Monitor and report on activities and provide relevant management information.- Attend training and to develop relevant knowledge and skills.

Responsible for planning, developing and executing the company strategy through many tasks including creating package programs for incoming and outgoing travel businesses, marketing this programs through different channels direct and indirect, following up the operation process and feed back directly to the management.

- Deal directly with customers either by telephone, electronically or face to face.- Respond promptly to customer inquiries.- Obtain and evaluate all relevant information to handle product and service inquiries- Provide pricing and delivery information.- Record details of inquiries, comments and complaints.- Communicate and coordinate with internal departments.- Follow up on customer interactions.

- Create, arrange and operate tour and travel programs.- Handle, confirm and coordinate all reservations & bookings for incoming travel clients - Preparing marketing brochures- Provide advice on sightseeing and shopping activities- Evaluate services rendered on tours and report any problems.- Responsible for Organizing tours before guests arrival (Airport assistant - Accommodation – Transfer – Guide), checking that all members of the group have arrived, dealing with emergencies, writing reports. - Responsible for Gathering & finalizing hotels & Nile cruises proposals & Contracts rates with adhere to quality for each hotel. - Making quotation for any inquiry received, creating Egypt combination programs. - Expert with booking engines & marketing methods.

was responsible for incoming travel business and contracting, negotiating with hotels& Nile cruises in all over Egypt

i was responsible for developing an electronic travel system and contracting and negotiation the hotels & Nile cruises all over Egypt