- Active management of supplier database- Define appropriate test procedures for resource qualification, handle test translations, and other work samples- Find and test new specialized vendors based on production needs- Anticipate and plan resource demand- Develop, track, and validate vendor KPIs- Evaluate and track vendor performance- Provide feedback to vendors and arbitrate- Negotiate rates- Liaise with accounts department on invoicing and payment status- Run vendor analysis, satisfaction surveys, and reporting- Compile and maintain vendor data and work documents- Act as an escalation point for vendors- Maintain vendor partnerships with a focus on vendor utilization, cost control, quality, and commitment to projects- Follow developments in the industry and language professionals community: benchmarking- Liaise with local professional organizations and universities to promote talent management

- Building external production capacity that accommodates the growth of the company's business by finding, attracting, screening and retaining external resources.- Improving the quality of outsourced work- Reducing the cost of outsourced work- Collecting and fulfilling sourcing requests (immediate or long-term) - Providing new vendor pack to new suppliers; ensure they understand the requirements and terms and conditions clearly.- Following the processes for selection, qualification, standardization, and disqualification of external resources.- Maintaining relationships with external resources through regular interaction via a variety of media.- Maintaining a database of external resources, making sure the necessary information is updated regularly and recorded in an accurate and clear manner.- Acting as an escalation point for language and service quality issues.- Ensuring follow up and resolution of language and service quality issues.- Negotiating and managing pricing and compensation to reduce cost and improve return on investment.- Ensuring global integration of corporate linguistic and pricing initiatives.- Developing & training a vendor base for new services.- Building strategic partnerships with vendors and providing continual training to ourvendor partners.- Participating in resource audits and punctual performance reviews.

- Brainstorming with business development team to create new strategies- Identifying services that would appeal to new clients- Managing company and client expectations- Reviewing timeframes and budgets- Creating sales pitches- Executing sales objectives- Managing client accounts with team- Finding and following new sales leads- Arranging meetings with sales team if needed- Attending networking events- Negotiating sales contracts with sales team- Following company rules and guidelines- Building trust and long-term relationships with clients/customers- Managing records of sales, revenue, and other important data with team and management- Making professional decisions in a fast-paced environment- Cultivating positive interactions and relationships with sales representatives to evaluate sales strategy and results- Motivating team members to exceed expected goals- Developing ways to improve the customer experience and build brand loyalty- Researching market and industry trends

- Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.- Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.- Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.- Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.- Protects organization's value by keeping information confidential.- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

•Managing a portfolio of accounts •Dealing with all aspects of a campaign •Using an existing network of industry contacts to generate new business Leading and training other members of the account team •Managing the work of account executives •Leading project management activity •Ensuring necessary actions are undertaken by the account team •Building a 'territory' •Achieving sales targets •Delivering sales presentations to high-level executives •Attending client meetings •Maintaining and expanding relationships with existing clients •Completing administrative work, as required.

- Managing the recruitment process for the localization market needs by "out-sourcing" the resources from Cairo office for clients like (Microsoft, IBM, Nokia, Ford, & Toshiba).- Coordinating with the business development management to meet hiring Plans\objectives for the localization market needs to cover sales growing, besides maintaining the worldwide quality.- Supervising & constructing database of resources (vendors) needed for all branches in (Egypt, Malaysia, USA, Germany, Turkey) hiring freelance translators, part-time & full- time contractors upon their request.- Screening CVs & conducting interviews with vendors & service suppliers (abroad-Inside Egypt) through internet communication, & international phone for abroad vendors & Communicating with facilities & organizations inside Egypt such as (foreign embassies, cultural centers, foreign language institutes, press agencies, websites ads. Posting etc.), to announce vacancies for Egypt's residence native speakers, & conducting meetings to present the company's activities, & seeking potential cooperation with these organizations.- Supporting project managers by managing the cross-cultural negotiations with vendors regarding rates, to keep work within specified budgets.- Managing the localization quality tests by assigning qualified teams or independent vendors to handle the 3 phases of the QA tests, observing the vendor's performance & communicating to maintain loyalty & commitment.- Reporting to the vendor management by giving monthly reports of resource numbers, available language combinations, & rates to maintain the working process requirements.- Monitoring & updating the achieved developments through the vendor's database.- Coordinating training courses for new recruits via the internet.

- Suggest, assist in identify, setting up sales strategy.- Set up sales plan in order to archive sales target required by thecompany. - Detailing sales action plan to ensure that the targetwill be achieved on a monthly, quarterly and annual basis.- Support, motivate staff member to achieve individual and teamtarget.- Supervise daily work of sales staff.