Built a team of 25 members in various marketing divisions, including SEO, Content, Automation, Performance, Social Media, and Art Team.Identified target user personas, and the most impactful Marketing Channels, and developed Marketing Strategies through quarterly Surveys and Market Research.Tripled new user registrations despite a 32% reduction in cost per lead and a 40% decrease in customer acquisition cost (CAC).Achieved a 47% increase in social media followers through the development of a new social media strategy, establishing a studio, and initiating video content production.Quadrupled blog page views by revising the content strategy.

Transformed raw data into actionable insights using Microsoft PowerBI dashboards, driving a 30% reduction in view costs through an optimized Content Strategy.Created data-driven dashboards with Microsoft PowerBI to visualize key performance indicators (KPIs), resulting in a 70% increase in page views by identifying customer preferences and refining content offerings.Pioneered the adoption of Marketing Automation software, enabling targeted Push Notification and Email Marketing campaigns with precise audience segmentation.Elevated and Fine-tuned Google Discover Traffic, a critical traffic channel, achieving a noteworthy 100% increase in Clicks and a 53% surge in Organic Traffic within one year.

Implemented the Kanban Framework within Jira, streamlining the management of campaign tasks for enhanced efficiency, time savings, and progress monitoring.Leveraged Microsoft PowerPoint to heighten awareness of Zoomit's services, contributing to increased brand visibility.Designed and presented campaign-related Performance Indicators through Google Data Studio, facilitating real-time monitoring and optimization of campaign performance.Conducted in-depth analysis and visualization of Customer Retention Rate (CRR) and Customer Churn Rate (CCR), identifying issues in customer relations and fostering stronger client partnerships.

Developed Analytical Dashboards in Google Data Studio, Leveraging Google Search Console for SEO Insights and Google Analytics for Funnel Analysis.Spearheaded the Creation of 3 Innovative Content Sections, Attracting New User Segments for Zoomit.Produced and Released 9 Episodes of the Zoomit Podcast Over 9 Months, Garnering 43K Plays and 7K Subscribers.Conceptualized and Managed the Content Creation for Over 30 Articles in the Infinite Engineering Series, Exploring Complex Industrial, Space, Transportation, and Construction Concepts, Averaging 30K Pageviews.Initiated the "Brand Story" Series, Focuses on the Evolution of Successful Brands Through Critical Moments.Managed a team of writers and editors, Specializing in Tech News, Event Coverage, Tutorial Articles, and SEO-optimized content, overseeing the production of 600+ pieces of content per month.

Authored an extensive portfolio of over 8,000 articles, totaling more than 3 million words.Produced more than 200 Advertorial articles strategically designed for SEO purposes, effectively enhancing organic traffic.Drove 30+ million website page visits through published articles over a five-year period.

Customer Support: Provide technical assistance and support to ISP customers via phone leading to an average of 40 customer inquiries per day with a 75% customer satisfaction rating.Router and Modem Configuration: Guide customers through the setup and configuration of routers and modems, ensuring proper network connectivity.Documentation: Maintain detailed records of customer interactions, issues, and resolutions. Create and update knowledge base articles to assist customers with common problems in CRM Software.