Hossein Majidinezhad Email & Phone Number

Tehran Province, Iran

Snapp is the largest ride-hailing mobile app in the Middle East with over 60 million users.• Reduced cancellation rate by 23% in passenger scheduled rides through user flow optimizations and improved feature onboarding by translating insights from quantitative UX research into design decisions.• Increased adoption by 14% for passengers with disabilities by improving communication between passengers and disabled drivers, in collaboration with the driver design team and based on insights from user interviews.• Improved user engagement by 35% through the redesign of the passenger waiting page, utilizing animations and visualizing the offering process, in collaboration with product managers and developers.• Enhanced team productivity by creating a design documentation structure as a personal OKR within an agile design team of over 35 designers.

Tehran Province, Iran

Tosan is a leading financial and banking solutions company in Iran with +50 banks and over 5 million active users.• Boosted conversion rate by 35% by redesigning the KYC check for opening bank accounts on the mobile app, focusing on fixing accessibility and usability issues by translating insights from usability tests into design actions.• Elevated the product’s consistency by building an atomic design system from scratch, focusing on scalability and expansion to diverse fintech projects.• Decreased the drop-off rate by 28% by redesigning the purchasing process of pre-paid gift cards, with enhancements to user flow and usability issues in the mobile app.

Vienna, Austria

Webhead is a design agency based in Austria, providing UX and UI design solutions and design consultation to startups worldwide.• Led the end-to-end design of 5 B2C platforms from discovery to execution in Crypto, E-Commerce, and Transportation, collaborating closely with developers worldwide.• Increased customer satisfaction by 35% on average by implementing business management software, designing dashboards, emails, and hiring process kanban for a client through extensive user interviews and iterations.• Boosted design velocity by evolving the design system, focusing on reusability and accessibility.

Tehran, Iran

Homsa is known as the Airbnb of Iran, an online marketplace for vacation rentals.• Lowered the drop-off rate by redesigning the B2B host registration process on the website in collaboration with senior designers, emphasizing usability and accessibility.• Increased the monthly booking rate by redesigning the booking flow, leveraging insights from qualitative and quantitative UX research, and collaborating closely with stakeholders.