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Hossien Oveys is listed as IT Executive| Global Service & Support Delivery | Process Improvement | Operations Management | ITIL V3 | at Veeva Systems, a company with 1 employees, based in Lees Summit, Missouri, United States. AeroLeads shows a work email signal at cerner.com and a matched LinkedIn profile for Hossien Oveys.
Hossien Oveys previously worked as Director - Global IT End User Services at Veeva Systems and Global Service Desk Director Supporting Google at Astreya. Hossien Oveys holds Bachelor Of Arts (B.A.), Psychology from University Of Missouri-Columbia.
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AeroLeads found 1 current-domain work email signal for Hossien Oveys. Compare company email patterns before reaching out.
An experienced and proven global IT service and management professional, that specializes in IT operations, strategy, & support, demonstrated success in growing new support teams, while driving industry leading customer satisfaction and exceeding KPIs. Utilizing 15 years of management experience, ITIL framework certifications, expert knowledge of technology in the business, and a strong understanding of IT best practices, trends, and technologies, to make sure the organization is as streamlined and efficient as possible. Effectively manage large global teams with positive, straightforward leadership style in support service delivery readiness, workforce development, steady state operations, opportunity staffing and prudent fiscal management with experience in diagnosing gaps between current and desired organization performance and deploying actions to resolve gaps. Strong passion for developing high functioning teams, establishing key performance indicators and governance, as well always being on the lookout for new and emergent technologies to help make sure the organization remains on the cutting edge and continuously improving.
Listed skills include Visio, Cerner, Integration, Project Management, and 50 others.
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A career timeline built from the work history available for this profile.
Pleasanton, CA, US
Responsible for leading the IT End User Support globally for Veevans to ensure we provide the best IT support and customer service possible.- Responsible for coaching and mentoring 5 area IT managers and their direct reports- Build great customer service relationships with all Veevans and understand their issues and support needs- Act as the first point of.
San Jose, California, US
Kansas City, Missouri, US
Responsible for multiple technical operations and support teams globally (US, EMEA, India, AUS), including call center, walk up support, repair services, asset management, and end user computing which include 24/7 support. Responsible for global internal support, leveraged tier 2 remote technical support for outsourced healthcare clients, as well account.
Kansas City, Missouri, US
Part of the core team that helped transition over 5000 new associates which included taking over support from a third party and setting up a new global team. Personally responsible for creating new strategy, processes and teams, and working with third parties to develop the team. Saved $5 million annually by removing outsourced support following Cerner HS.
Kansas City, Missouri, US
Took on full responsibility of all Tier 2 support at the company
Kansas City, Missouri, US
Managed part of the Tier 2 internal support team
Kansas City, Missouri, US
Provided Technical Tier 1 and Tier 2 internal and external support to associates and clients
Kansas City, Missouri, US
Provided Tier 2 internal support for global associates
Kansas City, Missouri, US
Provided Tier 1 phone and ticket support for internal associates globally.
- Managed small team of Computer Operators to ensure all ATMs and Techs were supported 7 days a week- Monitored nationwide network of ATM’s and TANDEM computer system using multiple tools to ensure optimum system performance- Provided technical support for technicians and clients regarding ATM’s functionality, programming, and reliability, as well as.
Managed over 100 full and part time employees making outbound scientific survey calls. Complied with Federal and State regulations on making sure the calls were completed correctly. Worked on RFPs for new projects as well as hiring and training new employees. Created and maintained a new scheduling system which standardized all the shifts which replaced a.
- Responsible for over 150 fundraising agents and 5 supervisors- Responsible for training all new hires and providing feedback weekly- Adjusted call system to handle demand and time zone issues- Helped raise thousands of dollars quarterly for progressive and non profit organizations like: - American Council of the Blind - DCCC - Barak Obama for President.
Other employees you can reach at veeva.com. View company contacts for 1 employees →
Shravan Shenoy
Colleague at Veeva Systems
Frankfurt Rhine-Main Metropolitan Area, Germany
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SJ
Scott Johnson
Colleague at Veeva Systems
Seattle, Washington, United States, United States
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RD
Roshan D.
Colleague at Veeva Systems
Fort Worth, Texas, United States, United States
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William Shannon Frece
Colleague at Veeva Systems
Mount Pleasant, South Carolina, United States, United States
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AL
Ana Lucía Yamashiro
Colleague at Veeva Systems
Peru, Peru
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PL
Paul Lambert
Colleague at Veeva Systems
Cowley, England, United Kingdom, United Kingdom
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SN
Simona Nikolovska
Colleague at Veeva Systems
North Macedonia, Macedonia, The Former Yugoslav Republic Of
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RW
Richard Wright
Colleague at Veeva Systems
Royal Tunbridge Wells, England, United Kingdom, United Kingdom
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JS
Jungmin Shin
Colleague at Veeva Systems
Seoul, South Korea, United States
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MH
Max Hickfang
Colleague at Veeva Systems
Columbus, Ohio Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Hossien Oveys works for Veeva Systems.
Hossien Oveys is listed as IT Executive| Global Service & Support Delivery | Process Improvement | Operations Management | ITIL V3 | at Veeva Systems.
AeroLeads has found 1 work email signal at @cerner.com for Hossien Oveys at Veeva Systems.
Hossien Oveys is based in Lees Summit, Missouri, United States while working with Veeva Systems.
Hossien Oveys has worked for Veeva Systems, Astreya, Cerner Corporation, Universal Money Centers, Inc, and Health And Behavior Risk Research Center - University Of Missouri.
Hossien Oveys's colleagues at Veeva Systems include Shravan Shenoy, Scott Johnson, Roshan D., William Shannon Frece, and Ana Lucía Yamashiro.
You can use AeroLeads to view verified contact signals for Hossien Oveys at Veeva Systems, including work email, phone, and LinkedIn data when available.
Hossien Oveys holds Bachelor Of Arts (B.A.), Psychology from University Of Missouri-Columbia.
Hossien Oveys is listed with skills including Visio, Cerner, Integration, Project Management, Healthcare Information Technology, Sharepoint, Process Improvement, and Disaster Recovery.
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