Distribution Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Conner House Email & Phone Number
Operations & Strategy Manager at McMaster-Carr
at
McMaster-Carr
1 work email found
@mcmaster.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations & Strategy Manager at McMaster-Carr
Location
Greater Cleveland, United States, United States
Who is Conner House? Overview
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Quick answer
Conner House is listed as Operations & Strategy Manager at McMaster-Carr at McMaster-Carr, based in Greater Cleveland, United States, United States. AeroLeads shows a work email signal at mcmaster.com and a matched LinkedIn profile for Conner House.
Conner House previously worked as Distribution Manager at Mcmaster-Carr and Product Manager of Products and Publishing Software at Mcmaster-Carr. Conner House holds Master Of Science - Ms, Data Science from Northwestern University.
Company email context
Email format at McMaster-Carr
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{first}.{last}@mcmaster.com
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Profile bio
About Conner House
I believe that good tech and good data will integrate seamlessly with the people who use them.I geek out over dashboards and metrics, and use my SQL/VBA/Excel skills to prepare data for prime-time (IE interactive Tableau dashboards). Good employees want to know how they are evaluated and I love building reporting tools to give those insights to employees and managers.I lead by influence, on a team or in front one. When I develop a new skill or have a insight, I feel the need to share it with others. I have experience developing and implementing training to meet organizational goals. My true skill is being able to present "technical" and "ambiguous" in clear ways. As a trainer I work best one-on-one or in small groups where I can simulate actual scenarios.After spending a few years on the front lines of customer support, I know how valuable customer interactions are. Every customer deserves legendary service, but the golden opportunity of a support team is to transform complaints/feedback into company priorities using operational analytics. You never need to guess what your customers want if you look deeper into what they've already told you!If you just want to chat, ask me about Young Leaders or ballroom dance.
Listed skills include Microsoft Excel, Leadership, Microsoft Office, Customer Service, and 39 others.
Current workplace
Conner House's current company
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12 roles
Conner House work experience
A career timeline built from the work history available for this profile.
Product Manager Of Products And Publishing Software
Designing new software to house and publish information on a million productsProduct management for existing publishing software
Aug 2023 - Jun 2024
Feb 2022 - Aug 2023
Aug 2020 - Feb 2022
Sep 2019 - Aug 2020
Jan 2019 - Sep 2019
Operations Analytics Associate
- Internal analytics consultant for 3 departments:
- Created interactive client history dashboard using Tableau which integrated with Salesforce for Support and Sales teams
- Assisted team in Philippines to understand Tableau and BigQuery best practices for operational dashboards
- Advised learning team on setting up tracking for future use in measuring effectiveness of new learning materials for TT customers
Aug 2018 - Dec 2018
Operations Analytics Intern
- Front-line analyst using SQL and Tableau:
- Led impact analysis of new onboarding website launch, piloted with 23,000+ customers
- Backfilled for senior analyst position supporting 6 ongoing analytics projects
- Created interactive dashboards to analyze 207 support cases caused by the biannual “Top Pro” launch
- Developed interactive, individual agent scorecards for managers to evaluate quality assurance for 255 agents
May 2018 - Aug 2018
Operations And Support Center Supervisor
- Supervised team of up to 18 telephone, email, chat, and social media support analysts:
- Awarded BYU OIT Key-Player recognition for customer engagement at organization wide event
- Personally resolved 650+ user and system tickets per year
- Led 65% faster resolution for high priority incidents than other incident coordinators
- Developed 15 modules for 120+ non-technical trainees
- Interviewed 24 prospective employees on-phone and in-person
Apr 2015 - May 2018
Project Manager Intern
- BYU on-campus internship doing cyber security research:
- Decreased data entry time by 75% with custom VBA form
- Improved data useability by programming custom UI for record recall
- Developed project plan for 5 person team
- Increased unique database entries 9% by researching multi-factor authentication systems
Sep 2017 - Dec 2017
Accounts Receivable Clerk
- Independently processed up to $2M in daily accounts receivable:
- Streamlined mail payment processing 30% by creating reference sheets for categorization
- 100% HIPPA compliance while developing telephone service skills supporting more than 50 customers
- Learned duties in condensed 6-day training period and trained replacement 3 months after start date
Sep 2014 - Dec 2014
Volunteer Representative
- Served as a Volunteer Representative and Executive Secretary in the Brazil Curitiba South Mission:
- Reduced travel planning time 60% for 4 people with development of interactive excel spreadsheets
- 100% organizational compliance with federal visa regulations by preparing documents for 113 foreigners
- 180% increase in client participation by conducting 28 training sessions for up to 40 volunteers
- Performed secretarial duties for mission president including writing memos, translating, and answering phone calls in 3 languages
- Increased community engagement by developing a weekly service program with a local senior care center
Sep 2012 - Aug 2014
2 education records
Conner House education
Master Of Science - Ms, Data Science
Northwestern University
Bachelor Of Science, Business Management
Brigham Young University Marriott School Of Business
FAQ
Frequently asked questions about Conner House
Quick answers generated from the profile data available on this page.
What company does Conner House work for?
Conner House works for McMaster-Carr.
What is Conner House's role at McMaster-Carr?
Conner House is listed as Operations & Strategy Manager at McMaster-Carr at McMaster-Carr.
What is Conner House's email address?
AeroLeads has found 1 work email signal at @mcmaster.com for Conner House at McMaster-Carr.
Where is Conner House based?
Conner House is based in Greater Cleveland, United States, United States while working with McMaster-Carr.
What companies has Conner House worked for?
Conner House has worked for Mcmaster-Carr, Thumbtack, Byu Office Of Information Technology, Galorath Incorporated, and Eye Health Northwest.
How can I contact Conner House?
You can use AeroLeads to view verified contact signals for Conner House at McMaster-Carr, including work email, phone, and LinkedIn data when available.
What schools did Conner House attend?
Conner House holds Master Of Science - Ms, Data Science from Northwestern University.
What skills is Conner House known for?
Conner House is listed with skills including Microsoft Excel, Leadership, Microsoft Office, Customer Service, Powerpoint, Employee Training, Public Speaking, and Teaching.
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